Lisa Hlongwane

Operations and Sales Support professional with experience across client services, logistics coordination, administrative support, and workflow automation. Proven ability to manage cross-functional communication, maintain accurate data systems, and support business operations through structured reporting and process improvement. Strong background in coordination, tracking systems, and remote collaboration through internship experience.

Sales Support Specialist at SAV Digital Power SA (2026-01 – 2026-05) • Manage client communication regarding product information, pricing, and order status • Process and track orders while coordinating with logistics and procurement teams • Maintain CRM systems and ensure accurate customer records • Prepare contracts, invoices, and sales documentation • Support reporting, data analysis, and inventory tracking • Assist with client onboarding and internal product/system training Smart Automation & Workflow AI Intern at Excelerate (2026-02 – 2026-03) 4 week Internship • Designed and implemented AI-powered workflows using no-code tools (Zapier, Google Workspace) • Automated business processes to reduce manual tasks and improve efficiency • Identified workflow bottlenecks and contributed to process improvement initiatives • Collaborated with remote teams to deliver structured automation solutions • Recognized as Star Performer for outstanding performance and implementation ESG Analysis Intern at Excelerate (2025-12 – 2026-01) 4 week Internship • Collected and analyzed ESG data across multiple companies • Benchmarked sustainability reporting using global frameworks (GRI, SASB) • Identified reporting gaps and inconsistencies • Produced structured reports with insights and recommendations • Recognized as Star Performer for analytical quality Auction Assistant at O-YES Auctions (2024-01 – 2026-01) • Coordinated cross-department auction operations • Managed property listings and marketing materials • Compiled bidder packs and invoicing documentation • Assisted with logistics and cost tracking processes Export Assistant at Bosch (2023-01 – 2024-01) Yes4Youth Programme • Managed service contracts and order compliance processes • Coordinated logistics for spare parts delivery • Supported customs documentation and SAP processes • Improved order tracking and operational efficiency

NQF Level 4 in Business Administration and Management – Service SETA (2021-01 – 2022-01)

Higher Certificate in Law – University of South Africa (UNISA) (2017-01 – 2018-01)

Certificate in Full Stack Development – IT Varsity (2025-07)

Melsoft academy - NQF 5 Data Science Practitioner, currently studying