Pule Kanelo Kuape

I am looking for a credit controller opportunities

Credit Controller - Bidvest Commercial GFOX

(2026-02)

• Evaluate credit applications, conduct background and credit history checks, and establish appropriate credit limits.
• Proactively chase outstanding invoices and book debts via email, phone, and standard mail in line with collection schedules.
• Process and allocate incoming payments, investigate discrepancies, and reconcile complex accounts on a monthly basis.
• Work with sales, billing, and accounting teams to fix billing errors and resolve customer queries preventing payment.
• Prepare aging reports and provide forecasting insights regarding cash flow and potential bad debt write-offs to senior management.
• Manage the preparation of demand letters and legal documentation for escalated accounts, working with external debt collectors or solicitors if necessary.
• Do branch Transfers for National accounts
• Monitor and release accounts that are over the credit limit
• Allocate payments from Master Accounts to respective sister accounts accordingly to the remittance received from customers.
• Drive credit notes , refunds , debtors related queries.
• Adhoc duties

Credit Controller - Fidelity ADT

(2022-12 - 2026-01)

• Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears.
• Accurately record notes resulting from outbound calls to clients on theListener system.
• Ensure that the minimum number of prescribed collection on calls are achieved daily.
• Capture debit order resubmissions in the Listener system.
• Verify client information in the Listener system when making contact with clients.
• Convert clients from printed communication to electronic communication.
• Obtain commitment from clients to settle their overdue accounts within the shortest period of time.
• Follow up on client payment commitments.
• Review the regional suspense accounts daily to identify and transfer client payments not yet allocated to the correct account.
• Request the suspension of overdue accounts where the prescribed number of calls and /or communication has been completed.
• (Time limit as directed by management)
• Understand & communicate company policies, collection policies and service specific information to clients.
• Identify the nature of client queries, record the queries in the Listener system (and or query Management tool) and to re direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function.
• Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients.
• Forward, electronically or printed, copies of client invoices, statements and other relevant documentation as requested by the Contact centre or by the client directly.
• (Weekly & Monthly statements to be send by Agents (This is critical).
• Address & resolve client queries (where the query pertains to a Credit Control Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool).
• Communicate the outcome of the resolved query to customers (both internal and external).
• Accurately prepare various administrative documents including credit note requests, transfer of funds, clients refund requests, master data amendments and etc(electronically and written).
• Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed daily.
• Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments.
• Ensure individual & departmental collection & bad debt provision targets are consistently achieved.
• Send weekly reports to supervisors of problem customers for assistance.

Accounts Payable Clerk - Concor Plant Formerly Murray and Roberts Plant

(2016-02 - 2020-10)

• Capturing invoices and claims on sigma system
• Capture orders onto JDE from the buyers
• Processing supplier invoices into database systems
• Capture commitments onto JDE for the movement of company plants
• Update report on movement of company plants for management
• Capture Etoll journals onto JDE
• Reconcile creditors statements on general ledger
• Attach plant transfer notes onto JDE as reference to the movement of assets of the company
• Following up on outstanding credit notes
• Follow up on outstanding invoices
• Word processing and typing of documents
• Dealing with telephone and email enquiries
• Creating and maintaining filing systems
• Call suppliers / creditors for outstanding payments
• Capture financial transfer notes for outstanding site charges
• Preparing weekly payment schedule to pay suppliers direct and sending remitted suppliers
• Receive invoices from stores to material entry on excel spreadsheet as reference
• Word processing and typing documents
• Filing all paperwork and ensure that all necessary documents is attached
• Making calls and taking messages to the relevant person
• Do plant transfer note when required
• Scan company invoices into a filing system for future reference
• Updating the plants movement on sites and possible duration as per the projects length.
• Compile monthly operated hours and prepare monthly Plant charge sheets
• Prepare and process monthly Etoll fees for all divisions
• Manage Etoll system for every company vehicle , issuing new tags , cancellation and resolving queries
• Create journals every month for Etoll charges
• Compile monthly management reports for Directors and Managers
• Assist Safety Manager with capturing data statistics to create a report for Concor Holdings
• Tyres stock count
• Capture timesheets for site mechanics and artisans
• Site Charge reconciliation
• Capture Daily Diesel usage
• Daily Diesel reconciliation
• Creating journals & process for stripping stock asset movables within the company
• Create Tyres transfer notes
• Capture Journals for the Tyres Transferred to site
• Stationery reliever
• Attaching Journals & Invoices into the accounting system for Bookkeeper
• Compile and capture petty cash claim forms from site
• Compiling & Processing Journals for Tax re-allocation
• Stock count , Issuing , Receiving and Reconciliation
• Diesel Issuing , Recieving and Reconciliation
• Create Journals for Stock Stripping Stock Assets movables within the company
• General Ledger Recons
• Inter company invoicing
• Inter company invoicing foreign currency
• Clearing off companies accounts

Matric - Hoerskool Voortrekker (2012)

N6 - Financial Management - Ekurhuleni West College (2015)