Maggie Gordon

Detail-oriented Sales Administrator with nearly a decade of experience managing local and export sales operations. Proficient in Syspro Systems, quotation preparation, order processing, and customer support. Proven ability to meet deadlines, maintain accurate records, and conduct training sessions. Seeking to leverage strong organizational and administrative skills to contribute to a dynamic team.

Sales Administrator (local and exports) at Vulcan Catering Equipment (2012-09 – 2021-12)

• Generated quotations based on technical drawings, email correspondence, online inquiries and tender documents.
• Sourced competitive pricing from internal price lists and external suppliers.
• Ensured timely submission of accurate quotations, meeting all specified deadlines.
• Processed sales orders and generated pro forma invoices for payment within Syspro Systems.
• Initiated job cards for production and requisitions for procured and imported items.
• Managed order fulfilment from inception through to handover by the installation team and final closure.
• Compiled and maintained weekly sales reports for the Johannesburg branch.
• Provided Syspro-related assistance to other branches and departments.
• Supported the previous branch manager with daily operational tasks, reporting, projects and client inquiries.
• Created purchase orders and invoices for the Installation Team's payments.
• Logged timesheets for installation technicians and scheduled team deployments.
• Delivered comprehensive training on Syspro and sales processes to new and existing employees.
• Assisted the Managing Director with quotations and stock research as required.
• Facilitated inter-branch stock transfers in collaboration with the Logistics Director.

Captioning/Subtitling Agent at Rev.com (2019-08 – Present)

• Produce accurate captions and subtitles for a diverse range of media videos and audio files.
• Apply strong English grammar and meticulous transcription skills to ensure high-quality output.
• Conduct research on video content to verify and capture information precisely.
• Ensure correct captioning of pronouns for enhanced clarity and accuracy.
• Adhere to strict metric standards for accuracy, formatting, and alignment.
• Submit all completed work punctually, meeting specific job requirements and deadlines.
• Follow established Rev Guidelines and customer-specific instructions diligently.

Senior Certificate in GSCE, High School Graduate, Leaving Cert. – Meadowlands Secondary School (1997-01 – 2001-12)