Chef - Casta Diva Boutique Hotel
(2024-03 - 2024-11)
Prepared and cooked a variety of high-quality dishes in line with the hotel's luxury standards, focusing on seasonal ingredients and gourmet presentation.
- Worked across all kitchen stations, including grilling, sautéing, and plating, ensuring smooth operations during peak meal times.
- Collaborated with the kitchen team to create and execute daily menus that catered to guests' dietary preferences and hotel specialties.
- Monitored food preparation to ensure consistent quality, adhering to safety and sanitation guidelines.
- Assisted in developing new recipes, contributing to the creative direction of the hotel's dining offerings.
- Maintained inventory control, monitored stock levels, and ensured that kitchen supplies were ordered and stored appropriately.
- Ensured adherence to health and safety regulations, including proper food handling, storage, and cleanliness in the kitchen.
- Supervised junior kitchen staff, providing guidance on food preparation and maintaining kitchen efficiency.
- Assisted with special events and private functions, preparing bespoke menus and ensuring high levels of guest satisfaction.
- Collaborated with front-of-house staff to ensure smooth communication between kitchen and service teams, ensuring timely food delivery and guest satisfaction.
- Managed kitchen equipment, ensuring all appliances were in good working order and properly maintained.
- Stood in for the front office/reception team during peak season and when staff were on leave, assisting with guest check-ins, answering phone calls, and providing excellent customer service.
Conference Assistant / Support Staff for Special Events - Euphoria Golf Estate
(2023-04 - 2023-08)
- Assisted the Head of Banqueting in coordinating and executing large-scale VIP events.
- Provided general event support, ensuring smooth operations before, during, and after events.
- Assisted with banqueting setup and breakdown, including table arrangements, décor, and AV setup.
- Served as an event runner, ensuring efficient communication between departments.
- Managed guest flow, seating arrangements, and last-minute event adjustments.
- Assisted with food preparation and service, ensuring quality and presentation standards were met.
- Coordinated with catering teams to deliver meals and refreshments on schedule.
- Ensured compliance with health and safety regulations in food handling and service areas.
- Provided exceptional guest service, attending to VIP requests and special accommodations.
- Acted as a liaison between guests and event managers, handling queries and resolving issues promptly.
- Assisted with registration and check-in processes, ensuring seamless guest experiences.
- Supported event setup and breakdown, including furniture arrangement and technical equipment placement.
- Ensured proper inventory and supply management for banqueting and conference needs.
- Assisted in maintaining a clean and organized event space throughout the function.
NSNP School Based Monitor - Dikubu Primary School
(2023-04 - 2023-11)
Oversaw the day-to-day operations of the South African National School Nutrition Programme (NSNP) at the school level, ensuring smooth and efficient program implementation.
- Monitored program compliance with national guidelines, ensuring food safety, portion control, and nutritional standards were met.
- Managed administrative duties, including maintaining records, tracking food deliveries, and reporting on meal distribution.
- Collaborated with the school principal, staff, and food suppliers to ensure effective meal planning and timely service.
- Conducted regular evaluations and site inspections to assess program effectiveness and address challenges.
- Provided guidance and support to kitchen staff and volunteers, ensuring adherence to health and hygiene protocols.
- Compiled and submitted reports on program performance, identifying areas for improvement and ensuring accountability.
- Assisted with budget tracking and resource management, optimizing efficiency while maintaining quality service delivery.
Teachers Assistant - Hoerskool Hans Strijdom
(2022-01 - 2023-03)
- Assisted in preparing classrooms for teaching and learning, ensuring all materials and resources were available.
- Distributed workbooks, textbooks, worksheets, and marked scripts to learners.
- Maintained records, prepared mark sheets, and captured learner marks.
- Provided administrative support, including photocopying and organizing learning materials.
- Assisted teachers in managing classroom behavior and promoting a positive learning environment.
- Supported learners with their educational and social development, ensuring engagement and on-task behavior.
- Supervised learners during lunch breaks, group activities, and school outings.
- Created classroom displays and ensured a clean, safe, and secure learning environment.
- Helped with extracurricular activities, including after-school programs and revision sessions.
- Provided support during exams, assisting with invigilation and learner supervision.
Catering Services Coordinator - Hoerskool Hans Strijdom
(2021-05 - 2022-01)
Managed daily operations of the school canteen, ensuring food was prepared, served, and stored according to health and safety standards.
- Handled customer service, providing friendly and efficient service to students, staff, and visitors.
- Assisted in food preparation and ensured meals were ready for distribution in a timely manner, ensuring that all meals met health and safety standards.
- Monitored stock levels, replenished inventory, and ensured proper storage of food items.
- Managed cash transactions, processed payments, and balanced the cash register at the end of each shift.
- Maintained a clean and organized canteen environment, including cleaning workstations and ensuring compliance with hygiene standards.
- Assisted in menu planning and helped introduce new food options to meet the preferences of students.
Food and Beverage Assistant - Capital Hotel School
(2020-09 - 2020-10)
Provided all-round support in the food and beverage department, ensuring exceptional service to hotel guests.
- Assisted with food preparation, setup, and service for breakfast, lunch, dinner, and special events.
- Took guest orders, served food and drinks, and ensured satisfaction with the dining experience.
- Managed cash transactions, processed payments, and maintained accurate records of guest orders.
- Maintained cleanliness of dining areas, including setting up and clearing tables, and ensuring hygiene standards were met.
- Assisted with stock control, including restocking supplies, monitoring inventory, and ordering new items as needed.
- Supported event setup for banquets, conferences, and private functions, ensuring all food and beverage needs were met.
- Collaborated with the kitchen and bar staff to ensure smooth service flow and timely delivery of orders.
- Ensured adherence to health and safety regulations in food handling, preparation, and service.
- Provided excellent customer service, addressing guest inquiries and resolving any issues promptly.
Front Office & Reception Assistant - Fortis Hotel Manor
(2020-01-27 - 2023-02-20)
- Managed guest check-ins and check-outs, ensuring smooth and efficient front desk operations.
- Provided exceptional customer service, addressing guest inquiries, resolving issues, and ensuring a positive guest experience.
- Answered phone calls, handled reservations, and processed guest bookings via phone, email, and in-person.
- Assisted in managing guest accounts, processing payments, and handling cash and credit transactions.
- Coordinated guest services, including room upgrades, special requests, and local area recommendations.
- Supported administrative tasks, such as managing booking systems, updating guest information, and preparing reports.
- Maintained a clean and organized reception area, ensuring a welcoming environment for guests.
- Assisted with room assignments and ensured guest preferences