Mathona Christina
Customer Service & Sales Professional
Talent
DurbanMember since October 27, 2026
Guest relations
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Guest relations
About
Friendly, hardworking and professional customer service practitioner with more than six years of experience across hospitality, sales and retail environments. Strong guest relations, communication, complaint resolution and administrative skills.
Experience
Front Office Officer at Bayside Hotel (2023 – Present)
- Welcoming guests and providing warm, professional service
- Managing guest check-in and check-out
- Handling guest complaints professionally
- Answering enquiries and resolving issues quickly
Sales Agent at The Unlimited (2022 – 2023)
- Achieved sales targets through customer outreach
- Assisted customers with telecom service plans
Sales / Leads Agent at Huge Telecommunications (2019 – 2020)
- Generated and qualified sales leads via telephone
- Maintained customer records and met KPI goals
Assistant Manager at Verimark (2017 – 2019)
- Supervised store operations and met sales targets
- Trained new staff and managed complaints
Education
Grade 11 – Wybank Secondary School (2015)
Skills
Customer Service & Sales Professional
