Melody Dietsiso

Detail-oriented Administrative Professional with over 10 years of experience in office administration, client services, and legal operations. Proven ability to manage documentation, maintain accurate records, and provide excellent client support. Recognized for strong organizational and communication skills, professionalism, and dedication to quality service delivery.

Member Admin Clerk at Legalwise (2015-09 – Present)

• Process reinstatements and changes on policies with accuracy and efficiency.
• Maintain high-quality data management and ensure compliance with internal procedures.
• Recognized for excellent attention to detail and reliable service delivery.

Hello Yello Administrator at Legalwise (2013-11 – 2015-09)

• Captured and updated branch data using the BOS system.
• Assisted branches with data accuracy and policy queries.

Operations Assistant at Legalwise (2013-05 – 2013-09)

• Assisted Operations PA and took minutes during meetings.
• Managed filing and document organization.

General Admin / PA / Recruitment Admin at STMG / Hollard (2012-02 – 2013-01)

• Handled office administration, diary management, and meeting preparation.
• Sourced CVs, posted positions, and maintained recruitment records.

Data Capturer at FNB (2011-08 – 2011-11)

• Captured and verified client details accurately in the FNB system.

HR & Finance Consultant / Client Services at Sibize International Calling (2008-11 – 2010)

• Provided clients with up-to-date salary and payment information.
• Handled HR-related queries and ensured efficient client service delivery.

Administration Assistant at National Eisteddfod Academy (2006-06 – 2008-03)

• Assisted clients, managed entries, and maintained accurate office records.
• Handled venue management, filing, and customer communication.

Paralegal Diploma – Intec College (2020)

Senior Certificate – Lanceavale Secondary School (2004)