Milissa Krotz

I have experience uploading files to databases, using Spreadsheets. I pay close attention to detail and I have the ability to notice mistakes when reviewing information for accuracy. I possess excellent interpersonal skills with the ability to provide great customer service in person or when answering the phone.

April 2008 – jan 2023

Service consultant, capitec bank

• Provided clients with high level of service, confidentiality and welcoming attitude.
• Handled transactional services, including bank deposits, monetary withdrawals, financial transfers and other bank transactions.
• Accurately and timeously gather and capture client information for loan approvals.
• Arrears -follow-up on client’s accounts.
• Determined pay dates with employers.
• Handled and followed up on clients queries.
• Liaise with head office regarding client queries.

financial clerk, koelfontein primary school

• Performed account reconciliations
• Prepared and processed financial documents such as bills receipts and invoices.
• Recorded non invoiced income against relevant expenditure code.
• Deposited cash and handled petty cash
• Updated and maintained the database, financial records and filing system.
• Record accounts payable and accounts receivable.

August 2007 – March 2008

administration clerk, koelfontein primary school

• Answered telephone and address caller questions and concerns.
• Typed and archived documents. (both card copy and electronically)
• Welcomed visitors to the school and provides directions around the building as needed.
• Maintained records of student absences.
• Accepted and processed tuition payments from parents.
• Managed and updated school calendar.
• Attended meetings to take minutes

NQF 4 Certificate in Banking

N4 Certificate in Human Resource Mangement

• Personnel Management N4
• Entrepreneurship and Business Management N4
• Management Communication N4
• Introductory Computer Practice N

grade 12 – Bella Vista High