Millicent Mabe

Dedicated and personable professional with over 10 years of experience in customer-facing retail and sales roles, including front-line customer engagement, administrative reporting, and stock coordination. Proven ability to manage multiple tasks, maintain accurate records, communicate professionally with clients and colleagues, and represent a business with a polished, welcoming presence. Seeking to bring strong organizational skills, attention to detail, and a customer-first attitude to a Receptionist role.

Sales Consultant - PCG

(2024-06)

• Greet and engage customers professionally, providing accurate information and directing them to the appropriate products or services.
• Complete daily administrative duties, including sales reports, communication logs, and data updates, ensuring accurate and up-to-date records.
• Coordinate stock orders and monitor inventory levels to ensure availability, requiring strong organizational and follow-up skills.
• Maintain a clean, organized, and presentable work area in line with company standards.
• Liaise with the Area Manager and team members to ensure smooth daily operations and effective communication.

Mall Ambassador - Prestige Cosmetics Africa

(2016 - 2023)

• Delivered professional, front-line customer service, handling queries, complaints, and exchanges efficiently and courteously.
• Maintained a welcoming and organized presentation area, reflecting strong attention to detail.
• Managed daily sales reporting and administrative record-keeping accurately and on schedule.
• Supported stock counts and replenishment, coordinating with colleagues to keep operations running smoothly.

Sales Consultant - Donatelo by Sid Forman

(2014 - 2015)

• Built and maintained positive relationships with customers through attentive, professional service and follow-up communication.
• Handled customer interactions in a fast-paced, high-traffic environment while maintaining a calm and professional manner.

Manager - Define You Image

(2013 - 2014)

• Supervised daily store operations and administrative processes, ensuring efficiency and compliance with company standards.
• Led and coordinated a small team, managing schedules and daily responsibilities.
• Oversaw inventory management and organizational systems.

N4–N5 - Central Johannesburg College (2009)

Grade 12 - Mangope Technical College (2007)