Karosha Naidoo

I am a dedicated and highly organised administrative professional with over 10 years of combined experience in education, administration, and client-facing roles. Proficient in managing administrative responsibilities, learner records, and daily reception duties in a busy school environment. I have hands-on experience working with school systems (SA-SAMS) and supporting academic and administrative processes efficiently.

My background as a teacher enhances my ability to communicate effectively with learners, parents, and staff. I hold a PGCE and a BCom Post Grad in Supply Chain Management and Marketing, providing strong organisational and analytical skills. I am dependable, professional, and committed to ensuring smooth and efficient front office operations.

Educator - C21 Private School

(2024-01 - 2024-12)

Completed a one-year fixed term contract, which concluded during pregnancy. Contract was not renewed as company did not offer maternity benefits.

• Design and implement engaging lesson plans that align with the curriculum, educational standards, and learning objectives for specific subjects.
• Develop and administer assessments, quizzes, and exams to evaluate students' understanding of the material. Assign grades and provide constructive feedback.
• Establish and maintain a positive and inclusive classroom environment. Manage student behaviour, enforce rules, and encourage a respectful atmosphere for learning.
• Recognize and accommodate diverse learning styles and abilities within the classroom. Modify teaching methods to address individual student needs.
• Offer academic guidance and support to students who may be struggling. Identify learning difficulties early and collaborate with relevant professionals to aid.
• Communicate regularly with parents or guardians regarding students' academic progress, behaviour, and any concerns. Conduct parent-teacher conferences as needed.
• Stay updated on advancements in education, teaching methodologies, and subject-specific knowledge. Attend workshops and training sessions for continuous improvement.
• Work collaboratively with other teachers, department heads, and administrators to enhance the overall effectiveness of the school's educational program.
• Maintain accurate and up-to-date records of students' attendance, grades, and other relevant information. Ensure compliance with administrative requirements.
• Assisted with data capturing and loading of learner transfer cards, input of academic marks, and generation and printing of learner reports on SA-SAMS.

Administrative Supervisor - Magstar Innovative Solutions

(2020-07 - 2023-12)

To pursue teaching.

• Ensured clear and effective communication within the team.
• Encouraged collaboration amongst team members to enhance productivity.
• Efficiently managed resources, personal and equipment.
• Ensured that all team members adhere to company policies and procedures.
• Conducted regular performance evaluations and provided constructive feedback to management.
• Encouraged and supported professional development opportunities for team members.
• Worked within allocated budgets and ensured cost effectiveness in day-to-day operations.
• Coordinated administrative support for various functions, such as, meetings, events, and office logistics.
• Maintained accurate and up to date financial records, including invoices, receipts, and expense reports.
• Communicated with vendors regarding payments, discrepancies, and other financial matters.

Student Teacher (PGCE Practical's) - TPA Primary School

(2020-01 - 2020-06)

Completion of 6-month Teaching Practical's.

• Managing classroom activities.
• Assessing learner progress.
• Providing constructive feedback to the mentor educator.
• Fostering a positive learning environment.
• Contributing to the overall development of the learners.

Administrative Clerk - MobeTech IT Solutions

(2015-01 - 2020-12)

To complete PGCE Practical's.

• Ensuring high levels of customer satisfaction through excellent sales service.
• Prepare documentation, including memos, reports, and other forms of communication.
• Act as the organizational receptionist and receive calls and guests.
• Answer and respond to organization emails and phone calls, and forward communications to appropriate parties as necessary.
• Maintained and organized meeting schedules.
• Regularly check and maintain record of necessary office supplies.
• Communicate regularly with staff to help procure needed items.
• Compile and maintain records of office activities and business transactions.
• Prepare meeting agendas; attend meetings to take notes and write minutes.
• Perform basic bookkeeping and banking transactions, including the collection, counting, and disbursement of money.

Sales Executive and Cashier - Young Designers Emporium (YDE)

(2008-12 - 2010-02)

To complete Undergraduate Qualification (Bachelor of Commerce).

• Ensuring high levels of customer satisfaction through excellent sales service.
• To maintain outstanding store condition and visual merchandising standards.
• To ascertain customers' needs and wants.
• Recommend and display items that match customer needs.
• Welcome and greet customers.
• Manage point-of-sale processes.
• Be actively involved in the receiving of new shipments.
• Keep up to date with product information.
• Accurately describe product features and benefits.
• Follow all company's policies and procedures.

Post Graduate Certificate in Education (PGCE) - Intermediate to Senior Phase - University of South Africa (Unisa) (2020)

Post Graduate Diploma in Commerce - Supply Chain Management and Marketing - University of Kwa-Zulu Natal (Pietermaritzburg) (2015)

Bachelor of Commerce - Supply Chain Management and Marketing - University of Kwa-Zulu Natal (Pietermaritzburg) (2013)

Grade 12 (Matriculation) - Pietermaritzburg Girls' High School (2006-12)