Modiegi Ramere

I provide customer service and technical support to various clients, using ticketing systems and data entry tools. I have 6+ years of experience in customer service, and I have been recognized for my customer-centric approach and problem-solving skills.

In addition to my current role, I also worked as a customer retentions, where I handle customer inquiries, complaints, and feedback, and offer solutions to retain their loyalty and satisfaction. I have also been awarded the opportunity to lead and coach my team, demonstrating my leadership and mentoring abilities. I believe that leading by example and showing the same values and principles that I want my team to show is the key to effective management.

My education background in information technology and marketing has equipped me with the technical and communication skills that are essential for my roles. I hold a Higher National Diploma in Information Technology from PC Training & Business College, and a Marketing Certificate from Services Seta. I am always eager to learn new skills and enhance my knowledge, and I aspire to grow and advance in my career.

7 years customer service representative

I have a national diploma in Information Technology