Mpho Millicent

Customer-focused administrative professional with office and field experience supporting sales and client services. Skilled in data capturing, scheduling, email correspondence, and basic financial product administration; consistently supports team targets and improves office efficiency. Seeking an administrative role where strong organization and client communication will improve workflows and customer satisfaction.

Broker / Financial Advisor - New Image Life

(2026)

• Conducted client consultations to assess needs and recommend Sanlam products.
• Met weekly sales targets and completed product sales and policy documentation.
• Performed follow-up reviews to maintain client relationships and identify cross-sell opportunities.

ADMIN INTERN - LYNNWOOD RIDGE

(2023 - 2025)

• Performed daily administrative support duties including data capturing, filing, and email correspondence
• Gained valuable office experience in organizing records and managing basic office communication
• Supported office functions and scheduling under direct supervision
• Developed strong organisational skills and an understanding of professional office protocols and deadlines

Field Sales Agent - SNAMP MARKETING\SALES

(2021 - 2024)

As a field sales agent, I approached customers to pitch products, provided reasons to buy, assisted in opening store accounts, and helped with account follow-ups. My duties also included cold calling and traveling to meet clients with integrity. Collaborated directly with business owners and fellow consultants in strategic one on one planning sessions to analyse performance metrics, refine sales forecasts, and develop solutions that maximized team efficiency and revenue.

National Senior Certificate - Mothibinyane High School (2021)

Diploma in Tourism Management - Tourism Management - University of South Africa (2023)