Mzululeki Mthethwa

Motivated and hardworking individual with qualifications in Tourism, Wholesale and Retail Operations, and Cybersecurity. Experienced in customer service, fast-food operations, retail, transportation and working in busy customer-facing environments. Reliable, adaptable and able to work effectively both independently and as part of a team. Eager to contribute positively to an organization while developing professional skills and gaining further experience.

Cooker | Cashier | Waiter at SISONKE FAST FOOD RESTAURANT (2026-03 – 2026-09)

• Provided professional and friendly customer service.
• Assisted with daily restaurant operations.
• Worked effectively as part of a team in a fast-paced environment.
• Maintained a professional and customer-focused approach.
• Assisted with general duties as required.

E-Hailing Driver at E-HAILING DRIVER

Bolt | inDrive | Maxime

• Provided safe and reliable transportation services to passengers.
• Collected and transported customers to their requested destinations.
• Communicated professionally with passengers.
• Managed trips, navigation and customer requests using e-hailing platforms.
• Maintained punctuality and professional customer service.
• Demonstrated responsibility, patience and good knowledge of local routes.

All Star Team Member at KFC (2024 – 2026-03)

• Provided friendly and professional customer service.
• Assisted with daily restaurant operations.
• Worked effectively as part of a team in a busy environment.
• Followed workplace health, safety and operational procedures.
• Assisted with maintaining cleanliness and an organised working environment.
• Handled customer requests in a professional manner.
• Demonstrated reliability, punctuality and the ability to work under pressure.

National Certificate Vocational (NCV) Level 4 in Tourism – Tshwane North TVET College (2023)

CISCO Cybersecurity in Cybersecurity – CISCO (2023)

SETA Workplace Learnership in Wholesale and Retail Operations – Moloto Super Spar (2019)