Data Capturer - Isilumko Agent - Metro Files (Airport Industria) - Airport Industria
(2024-04 - 2026-01)
- Accurately capturing and updating patient information in the system
- Professionally handling incoming and outgoing calls, ensuring effective communication
Store Manager - Silulo Ulutho Technologies
(2022-03 - 2023-05)
- Managing daily store operations and supervising workflow
- Completing administrative paperwork and maintaining accurate records
- Assisting customers with business registrations and school applications
- Performing data capturing and general administrative duties
- Operating the Point of Sale (POS) system and handling store revenue
- Installing and configuring Microsoft Office software
Data Collector | Field Worker - Statistics South Africa
(2022-02 - 2022-06)
- Engaged with residents in designated areas to explain the purpose of the Census, conduct interviews, and accurately record their responses
- Carried out door-to-door visits in assigned neighbourhoods to promote participation in the Census
- Held regular meetings with the supervisor to review procedures, discuss challenges, and receive guidance
- Worked flexible hours to accommodate project demands and ensure availability during peak times
Sales Consultant | Consultant - Silulo Ulutho Technologies
(2020-02 - 2022-03)
- Making photocopies, typing, faxing, and sending emails
- Providing business support services, including SARS-related assistance (Tax Numbers, Tax Returns, and Tax Clearance Certificates)
- Assisting with PSIRA certificate registrations and renewals
- Installing and setting up Microsoft Office software
- Delivering efficient customer service in a fast-paced office environment
Admin Assistant - Silulo Ulutho Technologies
(2018-12 - 2020-02)
- Answered and directed incoming phone calls in a professional manner
- Organised and scheduled appointments for staff and clients
- Coordinated meetings and recorded detailed minutes
- Drafted and distributed emails, memos, letters, faxes, and other correspondence
- Assisted in the preparation of regularly scheduled reports
- Created and maintained an organised filing system
- Updated and enforced office policies and procedures
- Ordered office supplies and researched cost-effective deals and suppliers
- Maintained and updated accurate contact lists
Call center Agent - WNS (Century City) - Century City
(2017-01 - 2018-06)
- Handled inbound and outbound customer calls, providing accurate information and resolving queries efficiently
- Maintained a high level of professionalism to deliver excellent customer service and meet performance targets
- Captured and updated customer information accurately on internal systems while adhering to company procedures
