Tatum Rademeyer

Experienced and dedicated professional with a background in finance, fleet coordination, customer service, and data capturing. Seeking an opportunity to apply my skills, expand my knowledge, and contribute positively to a dynamic, growth-focused organization.

Violations Department – Data Capturer - ETC (Electronic Toll Collection) KTC

(2018-08 - 2024-10)

• Data capturing, validation, and accuracy checks
• Maintaining data integrity and internal system consistency
• Handling sensitive information with confidentiality
• Generating reports and summaries for audit and analysis
• Collaborating with teams for timely processing of cases
• Identifying issues and escalating unresolved matters for enforcement or legal action

Customer Service Agent - ETC (Electronic Toll Collection) GORT

(2018-03 - 2018-08)

• Handled high-volume calls regarding e-tag accounts, billing, and road usage
• Assisted with registration, top-ups, account queries, and toll fee explanations
• Provided technical support for tag installation and troubleshooting
• Investigated and resolved disputes, malfunctions, and billing complaints
• Logged and tracked complaints in CRM systems with accurate documentation
• Collaborated with teams and vendors to resolve issues and provide feedback
• Drafted response letters and summaries for escalated cases

Creditors Co-Ordinator - JDG Trading (PTY) LTD

(2008-05 - 2016-02)

• Processed high volumes of supplier invoices with accuracy and timeliness
• Reconciled supplier statements and resolved discrepancies
• Coordinated payment runs in line with company policies
• Maintained vendor records and managed supplier queries
• Assisted with month-end reporting and creditors aging reports

Creditor's co-ordinator (Fleet paying car repairs) - JDG Trading (PTY) LTD

(2007-12 - 2008-05)

• Processed and authorized payments for vehicle maintenance and repairs
• Verified job cards, quotations, and invoices for accuracy and compliance
• Liaised with dealerships, workshops, and internal departments to track repairs
• Maintained detailed fleet records, including repair history and service schedules
• Monitored outstanding repairs to minimize vehicle downtime
• Ensured accurate allocation of costs to cost centres and vehicle codes
• Contributed to improving approval and payment processing turnaround times

National Senior Certificate - Matric - St. Edna's Secondary School (2006-11)

Short Course - Asset Management and GRAP Asset Accounting - University of Pretoria (2021-05)