Neiwe Tsotetsi

I, Teboho Neiwe Tsotetsi am a motivated, reliable and eager-to-learn individual seeking an opportunity to develop professional skills and gain valuable workplace experience. I possess a positive attitude, a willingness to learn, and a commitment to teamwork, effective communication and delivering quality service. I am also adaptable and dedicated to personal and professional growth, with a strong interest in building a successful career in customer service industry.

Retail Sales Agent at Credico Financial Services (2021-02 – 2022-03)

• Promoted financial products and services to prospective customers, identifying their needs and recommending suitable solutions.
• Built positive customer relationships through effective communication, product knowledge and professional service.
• Worked towards sales targets by generating leads, handling customer enquiries and following up with potential clients.

Sales & Installation Agent at Vuma Fibre by Telkom (2022-06 – 2023-08)

• Promoted fibre internet services and assisted customers in selecting suitable connectivity packages.
• Supported fibre installation activities and assisted customers with service setup and basic connectivity queries.
• Maintained customer satisfaction through clear communication, reliable service and follow-up support.

Retail Sales Agent at OUTsurance & Checkers (2024-01 – 2024-08)

• Engaged prospective customers to promote insurance products and identify suitable coverage options.
• Explained product features, benefits and relevant information to help customers make informed decisions.
• Contributed towards sales objectives through customer engagement, lead generation and professional follow-ups.

Stock Controller at Cartrack (2024-10 – 2025-03)

• Monitored stock levels and assisted with receiving, issuing and recording inventory movements.
• Conducted stock checks and reconciled inventory records to help maintain accurate stock information.
• Organised stock and supported inventory control procedures to ensure efficient daily operations.

Merchandiser at Tiger Brands (2025-06 – 2025-11)

• Ensured products were displayed neatly and according to merchandising and promotional requirements.
• Monitored shelf availability, replenished stock and checked product dates and packaging condition.
• Supported promotional activities and maintained effective product visibility to improve the shopping experience.

Cashier & Front-End Controller at USave / Shoprite (2025-11 – 2026-03)

• Processed customer transactions accurately and handled cash and other approved payment methods.
• Assisted with front-end operations, including coordinating checkout activities and supporting efficient customer flow.
• Resolved routine customer queries professionally and followed store procedures for cash handling and customer service.

Matric / Grade 12 – Assemblies Of God College – Henly On Klip (Meyerton) (2015-01 – 2020-12)