Wendy Pakkies
Customer Service Agent
About
As a young worker, I pride myself on my adaptability to various environments, making me an asset to any team. My friendly nature fosters strong relationships with colleagues, enabling me to learn from their experiences and perspectives, which enhances my professional growth. I thrive under pressure, maintaining focus and efficiency even in challenging situations.
This ability not only helps me meet deadlines but also supports my coworkers in high-stress moments. Overall, my combination of adaptability, friendliness, and resilience positions me as a valuable contributor in any workplace setting.
Experience
Customer Service Agent - MENZIES AVIATION
(2022-01 - 2025-10)
- Assist passengers with the initial stages of their Journey, including verifying documentation
- Issuing boarding passes, and handing baggage
- Providing customer services addressing inquiries
Receptionist - Technicol SA College
(2018-01 - 2020-12)
- Welcoming and greeting visitors
- Take massages and receiving to Inquiries
- Receive and distribute mails
- Filling and photocopying
- Answer and forward phone calls
- Monitor and order office Supplies
Education
COMPUTER LITERACY (MICROSOFT WORD, EXCEL, POWERPOINT AND OUTLOOK) - BELLS TECHNICAL COLLEGE (2022 - 2022)
INTRODUCTION TO SAMTRAC - NOSA (2019 - 2019)
MATRIC - TECHNICOLSACOLLEGE (2014 - 2014)
