Nicholas Greeff

Originally from South Africa but holding German Citizenship. Experienced hospitality professional with over 23 years working in the industry across multiple countries. Skilled at learning and adapting to new cultures and societies with worldly knowledge about different people, procedures, and systems. Right to work in any EU country with valid BSN for the Netherlands.

Manager and business partner - Purple house Smithfield Guesthouse - Free-State, South Africa

(2024-12)

Assistant Lodge Manager - Greenfire Game Lodge - Balule, greater Kruger Park, South Africa

(2023-09 - 2024-12)

9 room, 5-star Boutique game lodge focused 98% on the international Market

• Coordinating daily lodge operations, overseeing the Restaurant, Housekeeping, Guides.
• In charge of guest satisfaction, from check in to check out
• Assisting in cost controls, stocktaking and monthly reports.

Restaurant manager - Padstal Live Venue and Restaurant - Pretoria, South Africa

(2022-02 - 2023-08)

• Delivering superior food and beverage service and maximizing guest satisfaction
• Managing of over 100 staff members (rostering, employment, conflict resolution, appraisals) – minimized staff turnover by 50%
• Controlling operational costs and minimizing wastage by conducting weekly stock takes and daily line checks.

General Manager - The Smoke Pit - Northampton, United Kingdom

(2020-06 - 2021-12)

• Overall Operational control of the business, Creating Detailed reports on a daily, weekly and monthly basis for the owners.
• Managing over 30 staff members FOH and BOH ensuring smooth daily operations, working very close with the kitchen team to ensure a consistent food quality standard.
• Successfully completed a full refurb and reopen of the restaurant after covid lockdown.
• Assisting in Menu creation and marketing the business after lockdown, whilst working with local authority to adhere to safety procedures.

Assistant General Manager - Bills Restaurants - St Albans, United Kingdom

(2015-11 - 2020-05)

• Working Closely with the General manager in all financial aspect of the business (P&L management, stock taking wet and dry, compiling weekly reports for head office, Purchases)
• Promoting the brand in the local community using social media and creating word of mouth culture.
• Managing the restaurants good image and suggesting ways to improve, replying to feedback on TripAdvisor and dealing with guest complaints.
• Recommending ways to reach a broader audience by creating discount vouchers for locals, which increased footfall.
• Ensuring safety compliance by doing daily and weekly checks.

Assistant General Manager - The Gate Pub - Chorleywood, United Kingdom

(2012-12 - 2015-11)

• Working Closely with the General manager in all financial aspect of the business (P&L management, stock taking wet and dry, compiling weekly reports for head office, Purchases)
• As we were a village pub, I had to do weekly checks on the staff accommodations to ensure we comply with HMO UK standards.
• Daily Reconciliations on wet and dry stock by conducting line checks.
• Regularly reviewing product quality and final meals before being sent to guests.
• Reviewing and implementing staff files to adhere with head office compliancy.

Hotel restaurant Manager and Hotel Duty Manager - Distinction Hotel & Villas - Te Anau, New Zealand

(2010-08 - 2012-08)

• Overall control of restaurant operations of this 4-star hotels 120-seater restaurant.
• Co-ordinating with tour operators on a daily basis about breakfast, Lunch, Dinner Times and Menus.
• Working closely with Events manager to prep and plan for function such as wedding and conferences. We did roughly 20 weddings per year.
• Organizing Staff (Shifts, Leave, employment, HR) we were a seasonal hotel and I was in charge of employing international staff for peak season.
• Stock taking and controlling stock movements between sister hotels and mobile bars for functions.
• Working with the Chef to create new menus every season
• Checking guests in and out (in my Duty manager role)
• Daily inspections on hotel rooms and restaurant standards.