Duty manager
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With a thriving background in the hospitality industry, I am an honest, reliable, friendly, and hardworking individual. My extensive experience in this field has cultivated excellent interpersonal and communication skills, enabling me to connect effortlessly with people from all walks of life. However, my capabilities extend far beyond what is outlined in my CV, as I am a quick learner with an unwaveringly positive and receptive attitude towards acquiring new skills and knowledge.
Throughout my career, I have approached life and work with boundless energy and an optimistic outlook, allowing me to handle diverse situations, both positive and challenging, with grace and composure. I firmly believe that success is rooted in a combination of hard work and a balanced approach to life.
My time in the hospitality industry has not only polished my existing skillset but also equipped me with the right mindset to tackle tasks with precision and efficiency. My adaptability, clarity of vision, and commitment to honesty have been instrumental in achieving positive outcomes in various circumstances.
Looking beyond my hospitality experience, I am eager to explore new opportunities where I can leverage my dynamic skillset and innate positivity to excel. As a quick learner, I am confident in my ability to adapt to any role and make a meaningful impact.
In conclusion, my journey in the hospitality industry has nurtured a comprehensive skillset, making me a successful, energetic, and positive individual ready to embrace new challenges. I am enthusiastic about contributing my diverse talents to new endeavors, fostering growth, and achieving excellence in any domain that rewards dedication and a forward-thinking approach.
•Providing a visible management presence while on duty.
•Ensuring each department is prepared and staffed for each shift.
•Dealing with sales enquires in the absence of the sales department.
•Running weddings, functions & conferences during each shift.
•Monitor health and safety throughout the hotel.
•Overlooking the day-to-day operation of the whole facility
•Communicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed)
•Communicating with employees (problem-solving, distributing work duties, providing all means to get the work done)
•Assisting other heads of departments with their work
•Reporting to the general manager
General managers certification (New Zealand)
