Nirvana Sewnath
Friendly, reliable, and customer-focused professional with experience in reception duties, administrative support, customer service, and cashiering
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About
Friendly, reliable, and customer-focused professional with experience in reception duties, administrative support, customer service, and cashiering. Skilled in handling customers, managing front desk operations, processing payments accurately, and maintaining a professional work environment. Strong communication skills with the ability to multitask and work well under pressure
Experience
Sports Coach at Wacko Ball (2020-01 – Present)
- Assisted children with sporting activities including tennis, exercise, and volleyball
- Encouraged teamwork, discipline, and positive behavior
- Ensured a safe and supportive environment for all participants
Ecd child educator /Day care assistant at The Growing tree (2018-11 – 2019-12)
- Planned and implemented age-appropriate educational activities
- Supported children's cognitive, emotional, and social development
- Assisted with early literacy and numeracy skills
- Supervised classroom activities and ensured child safety
- Provided full-time care for newborns and infants
- Prepared and fed bottles according to schedule
- Changed nappies and maintained hygiene standards
Customer Service / Debt Collection Agent at Blake & Associates (2014-02 – 2018-07)
- Inbound call centre agent handling customer inquiries
- Traced and updated customer contact details accurately
- Provided professional and excellent customer service to clients
- Communicated payment arrangements clearly and respectfully
- Maintained accurate records and client information
Education
Matric in Grade 12 – Mountview Secondary school (2012)
Early Childhood Development (ECD) Program – Phoenix youth centre (2018)
