Nobuhle Ngcobo

Dedicated and results-driven Call Center and Debt Collection Agent with 6 years of experience in debt recovery, customer service, and client relations. Skilled in negotiating payment arrangements, resolving customer queries, maintaining accurate records, and delivering professional customer service.

Debt Collection Agent - MBD - Umhlanga

(2018-01 - 2020-12)

• Handled collections
• Negotiated payment arrangements
• Maintained records
• Assisted customers with account queries

Debt Collection Agent - Strauss Daly Attorneys - Ridgeside

(2023-01 - 2025-12)

• Managed debt recovery matters
• Negotiated repayment plans
• Updated account records
• Met collection targets

Matric - Vuyiswa Mtolo High School (2014-12)