Technical Support - Department of Home Affairs
(2024-01 - 2026-12)
Digitization
- Providing assistance and troubleshooting for users involved in the process of converting physical documents or data into digital formats.
- Including tasks like scanning, image processing, file conversion and managing digital repositories.
- Often involving troubleshooting hardware issues like scanners, software malfunctions and ensuring smooth data transfer.
- Maintain and manage the network system.
- Technical support and maintenance and administrative service.
- Manage user accounts and IT assets.
- Providing technical support and maintaining operating system.
Education Assistant (ICT Cadre) - Geza Primary School
(2021-01 - 2022-12)
- Carry out various programs.
- Provide help in facilitating peer pressure as well as leaners to educator relationship.
- Helping learners with computers and technology.
Education Assistant - Mavumbuka High school
(2020-01 - 2021-12)
- Help teachers with marking tests and assignments
- Recording marks
- Monitor learners in the classroom and on the playground.
- Providing support to learners and as well as educators.
- Drawing up lesson plans.
Junior IT Technician - Department of Health
(2017-01 - 2018-12)
- Installing and configuring computer hardware, switch, software, systems, networks, printers & scanners.
- Planning and undertaking scheduled maintenance upgrade.
- Setting accounts for staff, ensuring they know how to login.
- Solving password problems.
- Support transversal systems (Persal and BAS).
- Responding to and fixing network breakdowns.
- Networking and cabling systems.
- Installing antivirus
- Installing, maintaining, and upgrading operating system.
- Troubleshooting the systems.
IT Support Technician - Department Of Education
(2015-01 - 2016-12)
- Provided technical support required across the schools for staff and learners.
- Responsible for providing ICT support and training to staff, community and the learners.
- Followed schools and offices back-up virus protection and security.
- Installed and upgraded systems and application software as required, adhering to all licensing regulation.
- Managed and monitored network, hardware e.g. switches, hubs, routers and modems.
- Ensured all servers and workstations are connected to the network.
- Reported and followed up on faults with the service provider e.g. Telkom, Sita, Mustek, and Sentech.
- LAN/WAN support administration.
Point of Sale Operator - Foschini Retail
(2014-01 - 2015-12)
- Running point of sale.
- Engaging with clients.
- Doing administrative duties.
- Updating staff users' profile.
- Stock taking.
- Merchandising
- Asset management
