Nomzamo Sithole
Customer Service Representative
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About
I’m an experienced in call center agent with a 3 years working customer service experience.
Identifying improved approaches and enhanced solutions to business challenges are activities that drive and inspire me. Exploration, pursuit and motivation are my frameworks for success. I believe that fresh perspectives and trying new techniques help businesses evolve and grow. my goal is to be on the cutting-edge of industry advancements.
Contributions to my former Call Center Agent role, and this field at-large, revolve around my essential talents in call handling and customer service. I have developed strong abilities in customer service and fostered a reputation as a key contributor through decision-making and problem-solving skills. As a team player, I am collaborative with peers and search for ways to integrate valuable insights.
Through these qualities, I have confidence in my ability to facilitate positive change and collective effort.
Experience
Merchants - CustOmer service agent
Webhelp - Customer service and technical support advisor
Payjoy - Customer service representative
Education
Aurora girls high school
Grade 12 - 2016
