Nomzi Sibanyoni
Customer service representative
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About
My name is Nomzi, and I have over 8 years of experience in customer service, working across both fast-paced callcentre environment and customer-facing environments. over the years I have developed Empathy, emotional intelligence, communication skills, problem solving skill and adaptability, providing solutions that leave customers feeling satisfied and supported. I take pride in my ability to stay calm under pressure, communicate clearly, and turn challenges into opportunities to build trust and loyalty with individuals I interact with.
Experience
My name is Nomzi, and I have over 8 years of experience in customer service, working across both fast-paced callcentre environment and customer-facing environments. over the years I have developed Empathy, emotional intelligence, communication skills, problem solving skill and adaptability, providing solutions that leave customers feeling satisfied and supported. I take pride in my ability to stay calm under pressure, communicate clearly, and turn challenges into opportunities to build trust and loyalty with individuals I interact with.
Education
I have completed a Bachelor in business administration
