Nonelwa Anta
Experienced Network Engineer with over 5 years of experience in telecommunications and network operations support
Talent
cape townMember since May 26, 2026
Network MonitoringNetcool MonitoringTechnical SupportFault ManagementFirst-Line MaintenanceRemote TroubleshootingIncident ManagementRoot Cause AnalysisOperational SupportCommunication SkillsAnalytical ThinkingAttention to Detail
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Network MonitoringNetcool MonitoringTechnical SupportFault ManagementFirst-Line Maintenance
About
Experienced Network Engineer with over 5 years of experience in telecommunications and network operations support. Skilled in network monitoring, fault management, technical troubleshooting, Netcool monitoring, and first-line maintenance support. Strong ability to analyze network issues, coordinate with operational teams, and provide root cause analysis to ensure efficient service delivery.
Experience
Network Engineer at Vodacom – Techno Center (2022-03 – 2025-11)
- Provided technical support and assistance to field technicians across all regions.
- Monitored network performance using Netcool and Network Management Elements.
- Handled fault reporting, escalation, tracking, and resolution processes.
- Assigned operational tasks for first-line maintenance and remote fault resolution.
- Identified communication losses and ensured incidents were logged and resolved promptly.
- Managed and updated fault tickets until closure.
- Analyzed current and legacy network faults using available reports and monitoring systems.
- Prepared first-line maintenance updates and root cause analysis reports.
- Responded to customer and operational queries via telephone and email.
Education
Higher Certificate in ICT – Cape Peninsula University of Technology (CPUT) (2015)
Matric – Manyano High School (2013)
