NATURE OF EMPLOYMENT: Part-Time Employed
NAME OF EMPLOYER / COMPANY: Aprons by Charmaine
NAME OF POSITION: Executive Assistant
RANK OF POSITION: Mid-Level
START DATE: 6 January 2020
END DATE: 31 December 2023
DESCRIPTION OF DUTIES
- Started as a Personal Assistant (Jan 2020 – Jan 2021), managing scheduling, client communication, and daily admin tasks, quickly adapting to remote work during covid-19.
- Promoted to Administrator (Jan 2021 – Jan 2023), overseeing operations, supplier communication, record-keeping, and digital coordination.
- Advanced to Executive Assistant (Jan 2023 – Dec 2023), providing high-level administrative and personal support to the business owner.
- Coordinating meetings, appointments, and travel arrangements for the CEO.
- Managing complex schedules and ensured minimal conflicts.
- Monitored CEO executive inboxes and prioritized urgent messages.
- Acted as a liaison between executives and internal/external stakeholders.
- Prepared and formatted presentations, reports, meeting agendas, and minutes.
- Supported with data entry, record keeping, and document review.
- Liaising with suppliers and clients to ensure seamless execution.
- Manage invitations, RSVPs, and event follow-up documentation.
- Conducted background research and summarize findings to support CEO decision-making.
- Developed and used an automated Excel template to monitor budgets and track expenses,
ensuring accurate financial reporting and improved cost management.
- Managed inventory of materials and supplies, ensuring accurate stock levels.
- Tracked incoming and outgoing items to reduce discrepancies.
- Compared supplier products to balance quantity and quality, ensuring optimal procurement.
- Identified areas for administrative efficiency and process improvement.
- Coordinated and scheduled Instagram and TikTok posts, ensuring consistent audience engagement.
- Assisted in creating and editing videos, reels, and graphics for social media.
- Researched trending content and hashtags to increase reach and visibility.
NATURE OF EMPLOYMENT: Full-Time Employed
NAME OF EMPLOYER / COMPANY: Amuzika Service Consultant
NAME OF POSITION: Accounting Administrator
RANK OF POSITION: Mid-Level
START DATE: 2 May 2024
END DATE: 2 May 2025
DESCRIPTION OF DUTIES
- Performed invoice processing and high-accuracy financial data management, including preparing, verifying, and submitting invoices, processing quotations, VAT submissions,
bank reconciliations, and monthly reports, ensuring compliance with SARS and internal procedures.
- Supported company registrations, maintained CSD profiles, prepared tax clearance certificates, and compiled service package documentation.
- Created professional reports, spreadsheets, letters, and presentations, leveraging advanced Microsoft Office skills to enhance efficiency and reduce manual workload.
- Provided administrative and logistical support, maintaining records for trucks, water bowsers, deliveries, licenses, service documents, and operational compliance.
- Managed driver and staff documentation, including sign-in sheets, fuel slips, duty confirmations, and drafting employment contracts.
- Performed tender administration, sourcing opportunities, tracking deadlines, preparing complete tender packs, and submitting electronic and physical bids.
- Maintained a professional office environment and provided excellent client, visitor, and stakeholder support, including managing correspondence and customer queries.
NATURE OF EMPLOYMENT: Full-Time Employed
NAME OF EMPLOYER / COMPANY: Vodacom
NAME OF POSITION: Radio Planning & Optimisation Intern
RANK OF POSITION: Entry- Level
START DATE: 5 May 2025
END DATE: 31 May 2026
DESCRIPTION OF DUTIES
- Served as SPOC for the “Adding 2G as Neighbours” KPI, reducing affected sites from
506 to 85 (83% improvement).
- Supported radio network performance monitoring and KPI reporting.
- Assisted in project coordination and documentation management, maintaining records and tracking optimisation activities.
- Supported a Senior Engineer with the preparation and updating of technical documents,
ensuring consistent formatting, structure, and documentation standards.
- Utilized MapInfo, Excel, Microsoft Teams, U2020, Actix, SONAR, Atoll, and OSS.
- Participated in a customer guidance programme, calling 400+ customers weekly to advise them on phone settings, 4G capabilities, and network optimisation.
- Explained technical processes clearly and provided step-by-step guidance to help customers resolve issues independently.
- Compiled detailed customer reports and feedback after each interaction to support team analysis and network improvement decisions.
- Applauded for producing highly detailed and professional customer reports.
- Recognized for clear communication and thorough guidance, contributing to improved customer satisfaction.
- Gained foundational experience using UiPath to design simple automation workflows.
- Learned how to automate repetitive administrative and data-handling tasks.
