Portia Moya

A highly motivated and results-oriented individual with a strong work ethic and a commitment excellence. Seeking a challenging position were i can use my skills and experience to make significant contribution to the company's success.

Debt Collection Agent at Van De Venter Mojapelo Attorneys (2015-01 – 2018-12)

• Identify, track, manage, and investigate delinquent customer accounts
• Work closely with customers to negotiate payment arrangements
• Cultivate working relationships with customers, guiding them through the repayment process
• Follow up with customers to ensure payments are made in a timely manner
• Use databases to monitor and update outstanding accounts
• Keep records of all customer communications to build individual debtor cases

Legal Debt Collector at Van De Venter Mojapelo INC (2018-01 – Present)

Managed full credit control functions, including monitoring and maintaining debtor accounts. Maintained a professional and friendly manner when communicating with clients, ensuring a positive company image at all times. Planning course of action, locating and contacting debtors, negotiating payoff debtors, handling questions and compains, investigating and resolving, updating account status, creating trust relationship, and complying with rules and regulations when legal actions have to be taken.

• Sending letter of demands/section 129
• Issue Letter of demand notices in line with company procedures

Grade 12 – Vuwani Secondary School (2010-01 – 2014-12)