Randall Adams

I am accomplished, knowledgeable and versatile, offering extensive experience and strong communication, interpersonal and planning skills to effectively resolve problems and provide superior service. I have strong work ethic and I strive for excellence. I am comfortable working in fast-paced, deadline-driven environments as part of a team or individually.

I have the ability to take initiative and manage time effectively. I have excellent telephone etiquette and my diverse set of skills also covers reporting, monitoring and organising. I consider myself a dedicated, hardworking and goal orientated individual, who always strives to deliver more than expected.

I am known for building strong working relationships and I am committed to being a confident and respected member in my environment.

Account Administrator - Corporate Consulting Co

(2024-09)

• Performed day-to-day accounting and financial administration duties in support of the finance department.
• Captured and processed supplier invoices, expense claims, and journals accurately and timorously.
• Reconciled debtor and creditor accounts, resolving discrepancies promptly.
• Assisted with accounts payable and receivable, including payment processing and follow-ups.
• Maintained accurate financial records, filing systems, and supporting documentation
• Processed bank reconciliations and assisted with cashbook maintenance.
• Prepared basic financial reports and schedules for management review.
• Assisted with month-end and year-end financial processes.
• Liaised with clients, suppliers, and internal departments regarding account queries.
• Ensured compliance with company policies, financial procedures, and confidentiality requirements.

Receptionist - Corporate Consulting Co

(2024-09)

• Managed front-desk operations, welcoming clients, visitors, and stakeholders in a professional and courteous manner.
• Handled incoming and outgoing calls, emails, and general correspondence, ensuring accurate message taking and prompt follow-ups.
• Scheduled and coordinated appointments, meetings, and boardroom bookings.
• Maintained reception area appearance to uphold company's professional corporate image.
• Directed clients and visitors to relevant consultants or departments efficiently.
• Assisted with administrative tasks including filing, data capturing, scanning, and document management.
• Managed courier services, deliveries, and distribution of documents.
• Maintained office registers, visitor logs, and access control records.
• Supported consultants and management with ad-hoc administrative duties.
• Ensured confidentiality and discretion when handling sensitive client and company information.
• Data capturing on Smart Practice.

Administration Clerk - Lancet Laboratories

(2024-05 - 2024-08)

• Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channeling of specimens to various laboratories /sites.
• Processes sample registration ("logging") and queries.
• Performs hospital rounds to distribute reports and collect submitted samples for processing.
• Prepares and scans patient forms onto laboratory scanning system (Oculus) and resolves the scanning incompletes according to set standard operating procedures.
• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
• Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
• Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
• Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
• Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor's rooms.
• Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
• Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service.
• Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
• Responsible for adhering to Lancet uniform protocols as set standard operating procedures.

Site Courier - Lancet Laboratories

(2024-05 - 2024-08)

• Checks moxes and tasks for delivery and collections that need to be done in order to plan a collections and delivery route.
• Conducts delivery and collection of specimens from outlying laboratories, supporting doctors and clients to ensure that specimens, reports and other goods arrive at correct destinations timorously and in good condition to increase customer service levels.
• Completes and signs proof of delivery for specimens or reports collected or delivered to endure records are kept for tracking purposes if and when applicable.
• Scans specimens and results on the Courier Management Programme to ensure that all deliveries and collections can be tracked and traced.
• Maintain daily safe keeping and fault reporting on Lancet's assets (such as vehicles, petrol cards, uniforms etc.) and equipment to ensure that they remain in good condition to provide excellent collection and delivery of goods and shuttle services.
• Utilises protective wear (such as specimen bags, gloves, eye specs etc.) to ensure own safety and adherence to the Health and safety regulations policy.
• Maintains cleanliness of Lancet vehicles also reporting any spills of hazardous materials to management and ensure safe working conditions as per Quality Assurance Standards.

Porter - Busamed Paardevlei Private Hospital

(2017-10 - 2024-04)

• Safely transported patients between wards, theatre, casualty, radiology, and other departments in line with hospital procedures.
• Assisted patients with mobility, including the use of wheelchairs, stretchers, and beds, ensuring comfort and dignity at all times.
• Delivered medical equipment, specimens, linen, and documentation promptly and accurately between hospital departments.
• Supported nursing and clinical staff with patient preparation and movement before and after procedures.
• Ensured adherence to health, safety, and infection control protocols, including proper hygiene and use of PPE.
• Maintained cleanliness of wheelchairs, stretchers, and porter equipment.
• Responded promptly to emergency calls and urgent transport requests.
• Provided courteous and respectful interaction with patients, visitors, and staff.
• Assisted with deceased patient transfers in a sensitive and professional manner.
• Completed tasks efficiently while prioritising patient safety and confidentiality.

Grade 12 National Senior Certificate - Gordon High School (2010)

Basic Computer Course Certificate - Share Adult Education (2012)

Advanced Computer Course Certificate - Share Adult Education (2012)