Raymile Small

Highly motivated Management Assistant with 2 years of experience in Educational and Compliance service. Proven ability to multitask efficiently, prioritize tasks, and manage time effectively. Strong proficiency in software or tools, Microsoft Office Suite.

Results-oriented waiter with 3+ years of experience in high-end hospitality. Proficient in food and beverage service, table management, and upselling techniques. Successfully completed a 3-month barista training program, mastering coffee preparation and customer interaction.

Barista at Fleet Coffee Co. (2024-01 – Present)

Coffee Brewing and Beverage Preparation specializing in espresso extraction, latte art and milk steaming, various brewing methods, and customer service.

• Espresso extraction
• Latte art and milk steaming
• Knowledge of different brewing methods (e.g., pour-over, French press)
• Coffee bean grinding
• Experience with coffee machines and grinders
• Ability to prepare various coffee drinks (e.g., latte, cappuccino, macchiato, mocha)
• Knowledge of different coffee origins and roasts
• Accurate ingredient measurement and recipe following
• Proficiency with cash registers and POS systems
• Knowledge of food safety regulations
• Attention to detail, working under pressure

Barista/Supervisor at Dekkersvlei Paarl (Aquila Collection) (2025-09 – 2026-03)

Work under pressure with coffee knowledge, customer service excellence, coffee trainings, working closely with key suppliers, and inventory management.

• Experience gained: Work under pressure
• Coffee knowledge
• Customer service excellence
• Coffee trainings
• Working closely with key suppliers
• Inventory management

Assistant (Computer Practice N4): Student support service at Boland TVET College Drakenstein Campus (2024-01 – 2024-04)

Provide support to students in Computer Practices N4 and assist classroom lecturers with administrative tasks.

• Provide support to students in Computer Practices N4
• Assist classroom lecturers with administrative tasks
• Arrange and organize classroom materials
• Evaluate and grade test sheets

Assistant: Admin support at Yes 4 Youth (2022-03 – 2023-02)

Provided comprehensive administrative support through document editing, duplication, and supporting teachers in daily tasks.

• Provided comprehensive administrative support through document editing and duplication
• Fostered a motivational environment for creative staff, enhancing workflow efficiency and productivity
• Assisted teachers in daily tasks and supported their needs
• Ensured classrooms were prepared for instructional activities
• Offered support and assistance to teachers as required

Teacher/Education Assistant at Laerskool Van Wyks Vlei Primary (2020-12 – 2022-02)

Assisted in grading papers, administrative tasks, lesson planning, classroom discipline, and coaching school sports activities.

• Assisted in grading papers and aiding the teacher in administrative tasks such as paperwork, copying, and disseminating assignments and documents
• Provided consistent support and assistance to the teacher in daily activities
• Collaborated with the teacher on developing stimulating and interactive lesson plans
• Maintained classroom discipline and managed student behavior effectively
• Took charge of administrative duties including attendance and filing
• Engaged in coaching School sports activities such as Soccer and Rugby

Waiter/Barback at La Residence: The royal portfolio (2018-02 – 2018-12)

5-star hotel waiter and barback with responsibilities in food and beverage service, table management, and upselling techniques in high-end hospitality.

• Maintained a tidy and appealing environment
• Prioritized food handling following strict sanitation and safety protocols
• Demonstrated adept multitasking abilities
• Cultivated a warm, enthusiastic demeanor
• Collaborated with fellow restaurant staff to deliver exemplary service
• Adhered to company policies and standards
• Promptly reported incidents or issues to the manager
• Engaged in staff training sessions and team-building activities
• Prepared daily batches of hot and cold brew coffee, specialty coffee, and tea
• Exhibited a positive and self-driven approach
• Displayed a genuine passion for food and beverages
• Strived to provide guests with a comprehensive and exceptional dining experience

Higher Certificate in Management Assistant N4-N6 – Boland TVET College (2019-01 – 2022-12)

National Senior Certificate (NSC) in Grade 12 – Weltevrede Secondary School (2009-01 – 2013-12)

Skills Programme in Barista NQF Level 2 – Boland TVET College