Rebecca Mothapo
Highly motivated and adaptable administrative professional with over 4 years of experience supporting healthcare and financial services operations
About
Highly motivated and adaptable administrative professional with over 4 years of experience supporting healthcare and financial services operations. Skilled in client document management, application processing, and general office administration. Adept in using advanced Microsoft Office tools and maintaining cloud-based data systems.
Recognized for excellent communication, problem-solving, and organizational abilities. Eager to contribute to a dynamic organization while continuing to grow professionally.
Experience
Admin Assistant - Tau 9 Healthcare and Financial Services
(2015-07 - 2019-07)
Reason for Leaving: Retrenched
- Uploaded and managed client documents on the AtWork cloud system to ensure secure digital recordkeeping.
- Submitted new business application forms to various financial and medical institutions and conducted consistent follow-ups.
- Scanned, printed, and sent professional correspondence via email and post, ensuring timely delivery of documents.
- Organized and maintained both electronic and physical filing systems for efficient record retrieval.
- Managed incoming calls, directed messages appropriately, and ensured all client inquiries were addressed professionally.
- Oversaw office supply procurement and grocery needs, contributing to seamless office functionality.
- Maintained a clean and organized workspace, including plant care and weekly environment upkeep.
Pest Control Technician - Bongani Rainmaker
1 year experience
- Conduct thorough interior and exterior inspections to identify pests such as rodents, termites, ants, and cockroaches.
- Advise clients on chemical and natural pest control options and preventative measures.
- Provide cost estimates for one-time and ongoing pest control treatments.
- Set traps for rodents and strategically place bait pellets to eliminate rats and mice.
- Spray building perimeters and interiors to control infestations.
- Safely remove nests from wasps, hornets, and bees, ensuring minimal disruption.
Stock Controller / Stock Taking Assistant
2 years experience
- Performed accurate physical counts of inventory in retail and warehouse environments.
- Scanned and verified barcodes to reconcile physical stock with system records.
- Reported discrepancies, damages, or losses to inventory control supervisors.
- Helped identify and prevent inventory shrinkage through regular audits.
- Maintained up-to-date documentation of all inventory movements.
Production Technician
3 years experience
- Recorded daily production output and ensured accuracy of run sheets and inventory logs.
- Monitored equipment and production lines for optimal performance.
- Reported and escalated machinery faults or inconsistencies in output.
- Assisted in routine maintenance and quality checks on production equipment.
- Worked closely with quality control teams to ensure compliance with manufacturing standards.
ELTSM Support & Troubleshooting Technician
3 months experience
- Investigated and resolved minor technical faults in electronic learning and teaching support systems.
- Diagnosed software and hardware issues, escalating unresolved cases for further technical handling.
- Documented troubleshooting steps and resolution methods in technical logs.
- Ensured devices were operational and ready for deployment in educational environments.
- Provided remote and onsite user support as required.
Data Capturer (Volunteer) - Phuthaditjaba Community Centre
Duration: One Month
- Organized and prepared sports ground for children's events.
- Cleaned and maintained grounds post-events by clearing litter and waste.
Data Capturer (Volunteer) - Afrika Tikkun (Head Office)
Duration: One Week
- Prepared and labeled envelopes for Courier Postage of AT Times.
- Conducted online searches for courier logistics.
- Managed packaging and sorting of documents and communications.
Education
Certificate - Health and Safety in the Workplace - Elite Squad Holdings (2023-07)
Programme - ICT Skills Programme - Development Institute and Training of South Africa (DITASA)
Qualification - Real Estate NQF Level 4 - Comfortable Tech
Training - Office Admin & Call Centre Training (Model Aligned to SAQA) - Financial Institute Training Programme
Course - Financial Management - Richfield Graduate Institute of Technology
Programme - Career Readiness Programme - Career Computer College
Programme - Community Emergency Response Programme - Afrika Tikkun Service
Certification - Basic Fire Fighting, First Aid Level 2 - South African Fire Department
Qualification - Pest Control Operations NQF 4 - Agriseta
FETC - Education and Training Certificates – Pest Control Operations (NQF Level 4) - Agriseta
Training - Community Emergency Response Team (CERT) Training - JMPD
Course - Basic Stocktake Course - CARPE DIEM
Completed - Matric & Adult Basic Education Training