Rethabile Paate

Target-driven retail professional with 2+ years' experience in store operations, stock control, and customer service within high-volume fashion retail at TFG Exact. Recognised by management for reliability, multitasking ability, and taking ownership of store performance. Proficient in MS Office Suite and Pastel Accounting.

Fluent in 4 South African languages with proven ability to build customer relationships and meet sales targets. Seeking a Store Operations, Supervisor, or Security role where discipline, accountability, and hard work are valued.

Store Operations & Stock Controller at TFG Exact

Trusted by store management to coordinate staff duties and maintain store standards during high-pressure periods. Known for "beast mode" problem-solving when sales targets dropped.

• Managed daily store operations including cashier, sales floor, and stockroom supervision during peak trading periods and manager absence.
• Processed customer transactions with 99%+ cash reconciliation accuracy, reducing discrepancies and shrinkage.
• Controlled stock flow: receiving, unpacking, merchandising, and monthly stock counts. Maintained organized stockroom to minimize losses.
• Executed visual merchandising standards to maximize product visibility and drive sales. Contributed to team achieving daily/weekly targets.
• Delivered high-level customer service: product knowledge, fittings, complaints handling, and upselling. Built repeat customer base through professional relationships.

Retail Sales Assistant – Seasonal at Shoprite

Adapted quickly to seasonal demand periods, demonstrating flexibility and reliability under pressure.

• Assisted customers with product enquiries and purchases in fast-paced supermarket environment.
• Operated POS till, packed goods, and maintained checkout area cleanliness and efficiency.
• Supported shelf-filling and stock rotation to ensure product availability.

National Senior Certificate in Matric – Tlokwe Secondary School (2020)