
Sandiswa Ntulini
Desktop support engineer
Talent
Cape Town, City of Cape TownMember since January 17, 2023
Software installationCommunicationProblem SolvingCustomer Service
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Software installationCommunicationProblem SolvingCustomer Service
About
Provide expect support for Microsoft office suite and other Microsoft applications. Installed, configured and maintained all desktop computers, laptops and peripherals in accordance with company policies. Configure, troubleshoot and resolve software related issues
Experience
Workplace Operations Engineers - Momentum Metropolitan Holdings - Bellville
(2020-09)
- Provide expect support for Microsoft office suite and other Microsoft applications.
- Installed, configured and maintained all desktop computers, laptops and peripherals in accordance with company policies.
- Configure, troubleshoot and resolve software related issues
- Assisting end user with software installations and updates.
- Provide support remotely and walk-in users
- Support users on Windows, Linux and Mac devices.
Junior Support - Technology Corporation Management (Absa) - Cape Town
(2016-10 - 2017-05)
- Proving support to ABSA user in Cape Town Branch and Century City
- Going to branches upgrading to all PC's and Laptops from Windows XP to Windows 7.
Technical Support Intern - Department Of Home Affairs - Cape Town
(2019-03 - 2019-10)
- Making sure all office desktops are working
- Making sure that all peripherals are working and replacing faulty one.
Education
NQF L4 - Information Technology and Computer Science - College Of Cape Town (2012-01 - 2014-11)
NQFL5 - Information Technology: System Support
Skills
Desktop support engineer