Customer Advisor - Liz Earle-SkinCare - 31-34 The Arcade Lower Ground Floor, Olympic Park London E20 1EH
(2024-01 - 2026-12)
- Providing a warm and sincere welcome to all
- Building a great relationship with our customers and my colleagues
- Providing personalised consultations and skin services
- Meeting my sales targets and telling customers about Liz Earle offers and in store promotions
- Ensuring my counter is beautifully presented to showcase the range of Liz Earle products
Passenger Service Agent - Swissport - London Stansted Airport Bassingbourn Rd, Stansted CM24 1QW
(2023-01 - 2024-12)
- Providing a warm and professional welcome
- Maintaining a professional and polished appearance, adhering to airport standards
- Verifying passenger travel documents (e.g., ID, passport, visa)
- Checking-in passengers and issuing boarding passes
- Handling baggage check-in and tagging
- Processing payments for upgrades or additional services
- Assigning or changing seats
- Providing information on flight schedules, gate assignments and travel requirements
- Resolving issues with bookings or travel arrangements
- Ensure compliance with airline and airport regulations, including security and safety protocols
- Collaborate with colleagues and stakeholders to maintain efficient and smooth operations
- Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding
- Perform administrative tasks, including data entry, documentation, and reporting as required
Waitress - Rustix Gourmet - 252 Barking Road
(2018-01 - 2020-12)
- Tills and customer service
- Taking orders/serving food
- Dealing with customer complaints and enquiries
- Keeping the work area clean and tidy and adhering to all Health and safety protocols
Sales Consultant - Stone city - 359-361 Green Street
(2010-01 - 2012-12)
- Efficiently processed stock deliveries and achieved all performance targets
- Engaged with customers' requirements and delivered personalised advice tailored to their needs
- Performed all round duties in maintaining and delivering high standard of customer service. This operational procedure consists of replenishment, merchandising, operating of tills and co-ordinated delivery of stock. Ensured work area was orderly and adhered to all health and safety protocols in accordance with the company's high standards
