Londeka Ngcobo

Enjoy collaborative projects and activities that encourage creativity and growth.

Administrator - IUA Business Solutions - 19 Crewkerne close, umhlanga rocks KZN, 4051

(2024-02 - 2026-01)

Handled customer enquiries via email and chat, assisting clients seeking suitable travel insurance. Provided clear, accurate information to support customers.

• Maintained detailed and accurate customer records while meeting service targets
• Met and exceeded performance and response time targets consistently

Customer Service Advisor - Huntswood - Umhlanga Rocks in Durban

(2023-06 - 2023-09)

Providing customer support to UK based clients, assisting with gas and electricity queries.

• Ensured customers had continuous access to electricity and gas services
• Won best customer service advisor of the month award for outstanding performance and customer satisfaction

Bachelor of Business Administration - Business Administration - MANCOSA (2020-01 - 2025-12)

Grade 12 - Secondary Education - Darnell Secondary School (2013-01 - 2017-12)