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Sonja Pitcher

Sonja Pitcher

Reception, Admin and Customer Care

Talent
East LondonMember since October 13, 2026
Customer CareOrganizational Skills
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Customer CareOrganizational Skills

About

Detail-orientated receptionist with experience in customer service. Efficient in performing administrative and front desk duties. I have excellent organizational skills, pay strong attention to detail and have the ability to manage multiple responsibilities efficiently.

Experience

Reception and Sales at Trellidor (2001 – 2001)

  • Received Orders
  • Made bookings for the installation of the security gates
  • Received payments

Housekeeping at Nici Naude (2002 – 2002)

In charge of the housekeeping. Making sure the staff cleaned properly. Making sure nothing was damaged or stolen before the deposit can get refunded to the guests.

Sales at Thokozisa Centre Camping Gear (2002 – 2003)

  • Assist with sales and advice on gear needed for hiking or camping.
  • Keep record of stock sold.
  • Order of new stock as needed.

Multiple Roles at Bingelela Pizzeria and Accommodation (2003 – 2004)

  • Reserved bookings for accommodation.
  • Assisted in housekeeping of the chalets.
  • Bar Lady.
  • Waitressing.

GRV Clerk at Spar (2004 – 2004)

  • Recording, verification and processing of incoming stock.
  • Matching deliveries to purchase orders.
  • Inputting data into inventory systems with their mark up.
  • Maintaining stock records.

Sales and Reservations at Mountain reservations and Nursery (2004 – 2005)

  • Taking care of the plants.
  • Keep record of plants sold for Owner to stock up on.
  • Booked accommodation for Guests with resorts that they request via email and telephonically.

Office Duties at DA Tractors (2005 – 2006)

  • Placing orders of spares required or requested.
  • Invoicing Clients.
  • Capturing of payments.

Office Duties at Tracar (2013 – 2013)

  • The use of pastel accounting software to manage finances, streamline bookkeeping, handle invoicing, inventory, cash flow and handle VAT.

Reception and Administrative Duties at Mooi River Veterinary Clinic (2019 – 2021)

  • Complete sample submission forms for culture samples of animals to Vet Diagnostix. (Veterinary Pathology Services)
  • Managed reception, appointments, and client communication.
  • Drafted letters, reports, and e-mails.
  • Knowing which food or medication a specific animal requires.
  • Invoicing and capturing payments.
  • Capturing large animal work done by the Doctors for their monthly salary.
  • Complete documents for horse permits after inspection done by the Doctor.
  • Book routine health examinations for dairy farmers.
  • Complete documentations for the farmer to either clear or not to clear an animal that has been tested for Tuberculosis (TB) and Brucellosis (CA) via Lancet Laboratories.

Education

Matric Certificate – LINPARK HIGH, PIETERMARITZBURG. (1995 – 1998)

Skills

ReceptionAdmin and Customer Care

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