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Suzelle Els

Suzelle Els

Training Program Manager

Talent
Somerset West, City of Cape TownMember since October 7, 2025
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About

Experienced Trainer and Learning & Development leader with a strong foundation in hotel management & QSR industry and a passion for elevating guest & employee experiences through people development. With a career spanning hotel operations, senior training roles, HR business partnering, and leadership in People & Culture, I bring a holistic understanding of hospitality excellence. Proven ability to design and implement impactful training programs, drive employee engagement. Skilled at training, facilitating & coaching leaders, and supporting organizational growth in dynamic, guest-centric environments.

Experience

Hotel Management

Hotel Management Training

Training and Development

Leadership Development

Education

National Diploma Tourism

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