
Tertius Hanekom
Business Development | Key Account Manager | Sales & Operations Leader
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About
Results-driven Business Development, Key Account, and Sales & Operations professional with 12+ years of experience driving revenue growth, managing strategic client relationships, and leading operational teams of up to 50 staff across tourism, education, hospitality, automotive, agricultural, and service industries. Proven ability to exceed sales targets, develop new business opportunities, manage high-value accounts, and build long-term stakeholder relationships. Strong background in both corporate and entrepreneurial environments with international experience in China and Thailand.
Recognised for leadership ability, commercial awareness, and consistent performance in fast-paced, target-driven environments.
Experience
Washbay Manager at Rola City (2025-05 – Present)
- Lead daily operations of a high-volume washbay facility servicing large customer volumes
- Manage and supervise a team of approximately 50 employees including scheduling, performance, and training
- Oversee operational efficiency, workflow management, and service quality standards
- Manage stock control, procurement, and equipment maintenance
- Ensure compliance with health, safety, and operational procedures
- Report performance metrics and operational updates to senior management
Sales, PR & Marketing Executive at Diamond Works (Tourvest Group) (2024 – 2024)
- Developed and executed sales and marketing strategies to drive business growth and brand visibility
- Managed relationships with hotels, tourism partners, and industry stakeholders
- Represented brand at tourism expos, events, and networking functions
- Identified and developed new business opportunities through partnerships and market engagement
- Delivered presentations and promotional campaigns to drive conversions
- Awarded 2nd Place at Durban Tourism Indaba for PR & Marketing performance
Owner & Operator at Dent Removal Business (2023 – 2023)
- Managed full business operations including sales, marketing, customer service, and administration
- Built client base through networking, referrals, and direct marketing strategies
- Delivered services and maintained strong customer relationships
- Handled pricing, scheduling, and business development activities
Key Account Manager at Pearson Institute of Higher Education (2013 – 2016)
- Managed relationships with schools, students, parents, and institutional stakeholders
- Conducted school visits, presentations, and recruitment campaigns
- Consistently achieved student recruitment and sales targets
- Provided career guidance, enrolment support, and financial aid assistance
- Built long-term institutional partnerships to drive sustained enrolments
Business Development Manager at First Leap (2018 – 2019)
- Conducted client consultations, presentations, and educational demonstrations
- Managed stakeholder relationships and supported business growth initiatives
- Delivered tutoring and academic support where required
- Assisted in retention and satisfaction of clients and students
Project Manager at Elegant Roofing (2017 – 2018)
- Managed end-to-end project planning, scheduling, and execution
- Coordinated subcontractors, suppliers, and project teams
- Ensured projects were completed on time, within budget, and to quality standards
Sales Representative at Agri Tech Distributors (Pty) Ltd (2011 – 2013)
- Managed customer accounts and developed new sales opportunities
- Built relationships within the agricultural sector
- Processed quotations, orders, and customer service requests
- Maintained ongoing client communication and support
Education
National Senior Certificate – Bonnievale High School (2007)
TEFL Certification – Beijing, China (2018)
