Thembelihle Hadebe

Sales, Administration & Reception professional with 4+ years experience in order processing, dispatch, customer support, and front-office reception. Accurate with invoicing and documentation, skilled in MS Office, and strong at coordinating between teams and clients while delivering excellent customer service.

Reception - Liwayway

(2019-01 - 2021-12)

• Managed front desk: greeted visitors, answered multi-line calls, and handled client queries
• Maintained a clean,welcoming reception area
• Performed data entry, filing, and maintained organized documentation systems
• Handled incoming/outgoing mail, parcels, and courier documentation
• Provided general admin support and maintained a professional reception area

Dispatch And Receiving Admin Assistance - GB Packaging

(2022-05 - 2024-02)

• Processed dispatch documentation: picking slips, delivery notes, invoices, and dispatch reports
• Received, checked, and logged incoming stock against purchase orders and delivery notes
• Monitored and updated stock levels to ensure accurate inventory records
• Liaised with clients, drivers, and warehouse team to coordinate deliveries and resolve queries
• Flagged stock discrepancies and order errors to reduce delays and returns
• Maintained organized digital and physical filing systems for all dispatch and receiving

Sales Administration - MIT Energy Gases

(2024-06 - 2025-02)

• Processed customer orders, quotations, and invoices accurately in the system
• Responded to client queries via phone and email and provided order status updates
• Maintained customer databases and ensured all contact and contract info was up to date
• Liaised with warehouse and dispatch to confirm stock availability and delivery timelines
• Prepared sales reports and tracked daily/weekly order volumes for management

Admin assistance - Nexpoint Solution

(2025-03 - 2026-06)

• Processed invoices, purchase orders, and payments and tracked expenses
• Maintained accurate records, databases, and office documentation
• Supported multiple departments with admin tasks, correspondence, and reporting
• Ordered office supplies and liaised with vendors and service providers
• Ensured compliance with company policies and filing procedures

Matriculation - Sunrise Secondary School (2018-12)