Thora Parker

I am a Senior Customs Entry Clerk & Bond Store Controller with over 9 years of experience in supply chain management, improving operations, and contributing to organisational success. Known for a strong work ethic, varied skill set, and dedication to efficiency, I am a logical problem-solver with a keen eye for detail. I excel in data management, operational support, and process improvement, with advanced proficiency in Cargowise, Microsoft Excel, and CRM tools.

As a former Employee of the Year, I bring creativity and a proactive approach to both independent and team environments. I also completed a course in Graphic Design at the Red & Yellow Creative School of Business.

Senior Customs Entry Clerk & Bond Store Controller at Rhenus Logistics (Pty) Ltd (2019-01 – Present)

• Customs document preparation of Sea and Air entries and data entry into Cargowise system for Import declarations
• Verify basic regulatory requirements (permits, prohibited & restricted list, tariff codes)
• Maintain an accurate supplier product library, optimising inventory management
• Uploading supporting documents as required for queried bill of entries
• Prepare VOC (Voucher of Correction) if amendments are required
• Prepare refund and drawback documentation
• Preparing costings as per clients requirements
• Quality checking of all entries (SOB, currency, COO, tariff codes, weights, values etc) before submission for EDI ensuring data integrity
• Send RIB De-group facility documents to Customs for stamping/ approval
• Booking inspections for stopped/ detained shipments as per Customs requirements
• Handling of provisional payments
• Customer communication - discussions about product commodity to determine correct tariff heading and how duties and VAT are calculated
• Internal communication - discussions with sales team, client services on outstanding documents and information on the commercial documents
• Implement daily updates for sea-freight vessel lists and ETAs, improving logistics planning and coordination
• Inventory control of bonded cargo - ensuring cargo is GRV'd timeously and correctly into the bond store bin locations
• Receipting cargo onto Cargowise with correct information as per the Customs documentation and GRV and bin locations
• Compliance management with ensuring accurate documentation for bonded cargo in Cargowise system and keeping bond store book up to date
• Warehouse operations overseeing storage, handling and dispatching of bonded cargo
• Processing of WH, WE, XDP's, XIB's and XRW entries
• Processing ITAC applications, TDNs on clients behalf
• Updating bond store book and generation bond store reports on Cargowise
• Bond store Month end Invoicing and reporting to clients

Assistant Operations Manager at Léao International Trading (2017-01 – 2019-12)

• Managed the exporting of ambient, chilled, and frozen cargo, ensuring all necessary documentation was received.
• Checking stock availability and lead times, coordinating and overseeing container loadings.
• Arranged inspections with Bureau Veritas and Intertek, and liaised with clearing and forwarding agents on rates.
• Procured stock as per clients' requests, communicated with suppliers to ensure order dates and requirements were adhered to.
• Checked stock upon delivery, noting expiry dates, country of origin, etc
• Managed relationships with shipping agents to ensure orders were followed up, shipped, cleared, and delivered promptly.
• Finalized sales orders, pick-lists, packing lists, and invoicing on the SAP system
• Processed orders, liaised with customers, logged customer queries, booked technicians on service calls, and handled filing
• Updated the shipping schedule for imports and planning purposes, including forecasting
• Managed stock movement from bond store to finished goods store, ensuring sufficient stock to meet orders.
• Ensured all necessary documents were received from suppliers and forwarding agents for customs clearing
• Created receiving worksheets on the M4Net warehouse system for expected orders
• Communicated shipping and inbound logistics information to all relevant departments to ensure order dates and requirements are adhered to
• Liaised with buyers and provided recommendations on purchasing requirements
• Coordinated with the financial manager to ensure timely payments for goods, securing releases prior to shipment arrivals
• Calculated landed costs on items and receipted them into the system upon receiving.
• Managed inventory controller, ensuring daily cycle counts were conducted, and handled stock transfers, goods issuing, and receipting on the SAP system
• Management of bond records for Customs audits
• Customs clearing on the Shipshape clearing system
• Arranging Inspections – PPECB, DAFF, Bureau Veritas
• Phytosanitary Certificates, PPECB Certificates
• Export Bills of Entry / V.O.C's, Shipping Instructions
• Bills of Lading Verification, Cargo Releases
• Certificates of Origin, Cargo Dues, AWB / HAWB/Manifests

Supply Chain Co-ordinator at Stingray Manufacturers (Pty) Ltd (2014-01 – 2017-12)

• Processed orders, liaised with customers, logged customer queries, booked technicians on service calls, and handled filing
• Updated the shipping schedule for imports and planning purposes, including forecasting
• Managed stock movement from bond store to finished goods store, ensuring sufficient stock to meet orders.
• Ensured all necessary documents were received from suppliers and forwarding agents for customs clearing
• Created receiving worksheets on the M4Net warehouse system for expected orders
• Communicated shipping and inbound logistics information to all relevant departments to ensure order dates and requirements are adhered to
• Liaised with buyers and provided recommendations on purchasing requirements
• Coordinated with the financial manager to ensure timely payments for goods, securing releases prior to shipment arrivals
• Calculated landed costs on items and receipted them into the system upon receiving.
• Managed inventory controller, ensuring daily cycle counts were conducted, and handled stock transfers, goods issuing, and receipting on the SAP system
• Management of bond records for Customs audits

Entry Clerk (Intern) at Dartim Clearing & Forwarding Services (Partner Company to Leão International Trading) (2018-01 – 2019-12)

• Customs clearing on the Shipshape clearing system
• Arranging Inspections - PPECB, DAFF, Bureau Veritas
• Phytosanitary Certificates, PPECB Certificates
• Export Bills of Entry / V.O.C's, Shipping Instructions
• Bills of Lading Verification, Cargo Releases
• Certificates of Origin, Cargo Dues, AWB / HAWB/Manifests

– UCT Graduate School of Business (The Raymond Ackerman Academy of Entrepreneurial Development)

Grade 12 – Kensington High School