Timothy Strydom

Motivated administrative professional with hands-on experience in healthcare settings, including patient admissions and appointment scheduling. Skilled in multitasking and data capturing with a focus on accuracy and efficiency, combined with practical knowledge of authorizations and administrative support functions to optimize office workflow.

Credit Controller at Cape Radiology (2022-11 – Present)

• Negotiating payment plans.
• Managing the collection of all payments and debts.
• Responding to client inquiries.
• Processing invoices.
• Preparing statements and reports.
• Managing medical aid accounts.
• Liaising with customers and medical aids.

Reception Clerk at Cape Radiology (2022-11 – 2025-11)

• Data Capturing
• Patient admissions
• Bookings
• AUTH's on occasion

Customer Care Consultant at Medicross (2019-12 – 2021-07)

• Patient Bookings Specialist Bookings
• Patient Pre-Authorization's
• Charging medical aids & cash transactions (Pay point)

Admissions Clerk at Settlers Hospital Netcare (2009-07 – 2019-11)

• Provide Professional, courteous, and friendly customer care while maintaining the highest degree of confidentiality.
• Perform a variety of non-compliance duties in support of a very busy Emergency Center.
• Manage medical records of patients.
• Direct patients, registration, scheduling, phone management, and insurance verification.
• Cash Balancing: Ensure that patients pay their balance at the time of service and/or make financial arrangements.
• Transmit correspondence or medical records by mail, e-mail, or fax.
• Receive and route messages or documents, such as laboratory results, to appropriate staff.
• Work in a team-oriented and collaborative environment.

NQF level 4 in Business Administration – Netcare Education / People Solutions (2018-10 – 2019-08)