Tintswalo Mthabine

Dedicated and customer-focused Sales professional with over 3 years of experience in lead generation, lead qualification, and client relationship management. Skilled in delivering exceptional customer service, handling inbound and outbound communication, and supporting store operations. Committed to creating positive customer experiences while achieving sales targets and maintaining professional standards.

Seeking to effectively fill the Sales Associate role and contribute to organisational success.

Sales Associate at Mr Price (2024-01 – Present)

• Provide excellent customer service to ensure a positive shopping experience for all customers.
• Process customer purchases accurately at the checkout using cash and card payment methods.
• Assist customers in selecting suitable products and answer telephone queries promptly.
• Maintain accurate customer records and ensure product displays and pricing are correct.
• Replenish stock, receive deliveries, and keep the store clean, organised, and presentable.
• Support the manager with stock checks, equipment care, and compliance with health and safety regulations.

Sales Call Center Agent at Workforce Group (2016-01 – 2020-12)

• Receive inbound calls and respond to customer queries in a professional manner.
• Make outbound calls to generate and qualify potential sales leads.
• Actively assist clients by resolving their questions and providing accurate information.
• Build and maintain long-lasting client relationships to encourage customer loyalty.
• Oversee and manage an active Customer Relationship Management (CRM) system.
• Ensure all client interactions are recorded accurately and handled efficiently.

Higher Certificate in Accounting Science – University of South Africa (2025-12)

Grade 12 – James Khosa Secondary School (2013-12)