Trystan Piper

Versatile operations and business professional with experience across operations management, administration, customer service, sales, inventory control, digital projects, education, and event marketing. Proven ability to manage business operations end-to-end, coordinate suppliers, maintain financial records, and deliver customer-focused solutions in fast-paced environments. Strong technical aptitude with advanced computer literacy and hands-on experience in website creation, digital content management, and online systems.

Highly adaptable, self-motivated, and capable of independently learning and implementing new tools, processes, and technologies to improve business performance.

Operations Manager - The Portable Pantry - Randburg, Gauteng

(2025-05)

• Oversee daily business operations including procurement, logistics, inventory management, bookkeeping, and customer service.
• Manage supplier relationships and negotiate pricing to ensure cost efficiency and consistent stock availability.
• Maintain accurate financial records, invoices, and operational documentation.
• Coordinate customer orders and oversee fulfilment processes.
• Implement operational systems to improve efficiency and support business growth.
• Support business decision-making through planning, organization, and process development.

Freelance ESL Tutor - Self-Employed - Online

(2024-06)

• Deliver customized English lessons to students of varying proficiency levels.
• Assess language ability and develop personalized learning plans.
• Use digital tools and interactive methods to improve fluency and comprehension.
• Adapt teaching methods to suit individual learning needs and goals.

Shop Assistant - The Biltong Shop @ Bredell - Benoni, Gauteng

(2022-06 - 2024-03)

• Provided customer service and assisted with product selection and inquiries.
• Operated POS systems and handled transactions accurately.
• Assisted with stock replenishment, merchandising, and store organization.
• Maintained a clean and well-organized retail environment.

Freelance Transcriptionist & Closed Captioner - Rev.com - Online

(2021-01 - 2024-12)

• Produced accurate transcriptions for interviews, webinars, and media content.
• Created closed captions in line with accessibility standards.
• Worked with strict deadlines while maintaining high attention to detail.
• Managed multiple projects simultaneously in a remote environment.

Receptionist & Sales Consultant - Fit-Xtreme Gym - Benoni, Gauteng

(2020-11 - 2021-04)

• Managed front desk operations and customer inquiries.
• Conducted sales outreach and membership acquisition through cold calling.
• Assisted with member retention and renewal processes.
• Performed general administrative duties and scheduling.

Stock Controller - Mooifontein Dairy - Benoni, Gauteng

(2019-01 - 2020-11)

• Managed inventory levels and ensured stock availability for operations.
• Conducted stock audits and resolved discrepancies.
• Coordinated deliveries and maintained accurate stock records.
• Worked with internal teams to improve inventory efficiency.

General Assistant - Piperlee Photographer

(2017-01 - 2020-12)

Assisted with photography equipment setup and on-site support.

Cashier - Mr. Video

(2017-01 - 2018-12)

Handled customer transactions and provided customer service.

Event Promoter - Litty Events

(2016-01 - 2017-12)

Promoted events and supported digital marketing campaigns.

General Worker - Extravagant Pets

(2015-01 - 2016-12)

Assisted customers and supported daily store operations.