Yogan Moodley
Service Advisor
About
Proven Service Advisor with a robust background in automotive service management, notably at Sucrose Nissan. Demonstrates exceptional customer relationship management and office administration, enhancing service efficiency and customer satisfaction. Skilled in vehicle assessment and complaint resolution, consistently achieving targets through strong work ethic and attention to detail.
Experience
Service Advisor - Sucrose Nissan
(2023-05)
- Booking in Vehicles for service and repairs
- Inspection of Vehicles
- Opening & Closing of Repair Orders for Vehicles
- Workshop Debtors
- Quotations
- Invoicing
- Dealing with all the Major Banks for Authorizations
- Adhering to Company Policies and Procedures
- Workshop Administration
Service Advisor - Gemini Isuzu
(2022-12 - 2023-05)
- Handling front reception
- Opening and closing of job cards
- Booking of vehicles for services and repairs
- Scheduling
- Job estimation
- Final costing of jobs
- Filing
- General office administration
Telemarketing Executive - IFA Hotels & Resorts (Zimbali Coastal Resorts)
(2011-09 - 2014-11)
- Assisting agents achieve targets
- Booking clients for tours / reservations
- Checking of all sales documents for Zimbali Vacation Club
- Assisting the Administrator with administration duties
- Doing all collections for Zimbali Vacation Club with regards to overdue payments & levies
- Reconciling all credit cards
- Reconciling bank statements
- Reconciling ledgers using Pastel
Quoting Agent - R L Daly
(2011-01 - 2014-01)
- Quoting on new clients for Miway & Hippo campaigns
- Assisting agents in achieving targets
Team Leader - The Unlimited World - Outbound Call Centre
(2008-01 - 2010-01)
- Assisting agents in achieving targets
Administration / Sales - Willowton Oil & Cake Mills - PMB
(2006-01 - 2008-01)
- Logistics
- Checking of vehicles
- Ordering of spares for vehicles
- Filing of documentation
- Monitoring vehicle expenditure using Excel spreadsheets
- Capturing orders for oil on JD Edwards
- Sales of oil to various companies
- Monitoring stock levels for the Eastern Cape region
- Charging out rent
- Assisting in debtors department
- Filing of orders
Cashier/ Banking/ Sales Associate/ Office Administrator/ Stock Controller/ Till Point Supervisor/ Assistant Office Manager - The HUB Trading Company - Empangeni / Chatsworth
(1997-01 - 2005-01)
- Checking of stock
- Cashing
- Checking on cashiers at various till points
- Random docket checks
- Trained and learnt stock administration procedures under Mrs N Mohanlall
- Learnt how to do GRV's under Mrs N Mohanlall's supervision
- Balancing the stores banking books
- Cash pick-ups from cashiers via a smart box
- Assistant to the Office Manager
- Used to do start and end of day via Redworld
- Training cashiers, did a course on Point-of-Sales Management
- Checking daily reports and dockets
- Conducted spot checks on cashiers at any given time
- Reporting of store figures to Head Office on a daily basis
- Did wages for casual staff
- Checking new accounts
- Communicating with clients when specials are offered
Education
Grade 12 / Matric - English, Afrikaans, Mathematics, Geography, Biology, Accounting - Stanger Manor Secondary School (1996-01)
