Zelda Smit

Highly organized, detail-oriented, and versatile Administrative Professional with over 15 years of experience across legal, corporate, and automotive sectors. Recognized as an exceptionally fast learner who quickly masters proprietary workflows, industry compliance standards, and digital software systems. Thrives under pressure in fast-paced corporate environments, managing high-volume document administration, financial reporting, and client relations with absolute accuracy and confidentiality.

Attendance Management at Vodacom Tygervalley (2025-07 – Present)

• IRSPM2 & C3D Applications: Administer weekly terminations and Turbotime tasks (daily, weekly, and monthly), including the on/off roster and daily memos.
• Month-End Commission Report: Compile and send to the sales staff, along with annexures and salary checks.
• Ad Hoc Duties: Perform tasks as requested.
• Disciplinary Inquiries: Provide assistance as needed.
• Training Attendance: Book and maintain the register/report for interviews.
• Contract/Confidential Documentation: File and schedule appointments for these documents.
• Reference Checks: Conduct as necessary.
• CV Database Management: Organize and maintain staff files.
• Daily Attendance Emails: Control and manage communications regarding attendance.
• Personal Files Update: Keep employee records current.
• Advertising/Recruitment: Manage the recruitment process.
• Outstanding Documents: Follow up on termination/resignation and assist with employee file scanning.
• Leave Management: Capture leave on Turbotime and the on/off roster, including month-end reports and audits. Overtime and leave reports.

Administrative at Golden Era Motors (2022-09 – 2025-05)

• Efficiently managing incoming calls and ensuring timely redirection to the appropriate personnel.
• Creating and closing orders on IAL.
• Updating the police register with vehicle and new stock information, capturing details, and generating job cards for the manager.
• Confirming deposit payments.
• Updating the deals register.
• Invoicing for new deals.
• Maintaining Natis files and registers for financed deals.
• Overseeing petrol books and reconciliation statements while preparing quotations.
• Communicating with customers about document pickup and dispatching necessary documents.
• Ordering trade-in cards, disc stickers, and Police Register Books.
• Delivering outstanding customer service by addressing inquiries and resolving issues swiftly.
• Managing cash deposits made by clients.
• Conducting HPI checks.
• Reviewing delivered deals orders and scanning completed files.
• Verifying and processing delivered deals orders while scanning completed files for accurate record-keeping.

Administrative at VDV Auto (2020-05 – 2022-09)

• Efficiently managing incoming calls: Ensure timely redirection to the appropriate personnel.
• Requesting Natis (RCI) Documents: Obtain necessary documents from financial institutions to facilitate vehicle registration and related processes.
• Following up on outstanding Natis documents: Ensure timely receipt and processing.
• Handling petty cash: Administer and manage petty cash funds while maintaining accurate records.
• Organizing documentation: Maintain an organized filing system and keep precise records of various documents, including Natis documents, client information, and other relevant paperwork.

Administrative at VDV Auto (2020-02 – 2020-03)

Invoicing, data capture, and administrative tasks. Highly self-motivated with a strong sense of personal accountability.

• Demonstrated ability to learn rapidly and adapt to new situations.
• Proficient in both independent work and collaborative team settings.
• Effectively managed time to ensure all tasks were completed within deadlines.
• Maintained keen attention to detail while executing assignments.

Client Correspondence and Documentation Specialist at VDV Auto (2020-02 – 2020-03)

• Client Correspondence and Documentation: Requesting and gathering ensuring requirements are met
• Client Correspondence and Documentation: Requesting preparing necessary documentation (if applicable)
• Client Correspondence and Documentation: Requesting obtaining sectional title insurance certificate
• Compliance and Pre-checking: Conducting pre-checks on signed bank documentation to verify compliance with SA Homeloans' conditions.
• Compliance and Pre-checking: Ensuring all requirements are fulfilled before submitting documentation to the bank.
• Query Handling and Resolution: Addressing municipal account inquiries
• Query Handling and Resolution: Resolving cost collection issues
• Query Handling and Resolution: Managing queries related to files
• Document Management and Administration: Requesting title deeds from transferring or cancellation attorneys.
• Document Management and Administration: Sending original documents (Title Deed, Mortgage Bond, FICA, and signed Bond Documentation) to the bank.
• Document Management and Administration: Archiving files appropriately.
• Document Management and Administration: Maintaining professionalism when handling confidential information in accordance with company policies.

Matric/Grade 12 – Hercules High School (2004 – 2004)

Introduction to Retailing: NQF Level 6 – Unisa (2010 – 2010)