Zoe Massa

After completing three years in the freight forwarding industry in France, I decided to take on a new challenge in 2025 as a Business Developer for Transit Marill in Djibouti Horn of Africa. As this experience comes to an end in December 2026, I am looking for new opportunities on the African continent in roles related to import/export. With a Franco–South African background and a strong ability to adapt to diverse & stressful environments, I am eager to take on a new challenge and contribute to the growth of a dynamic organization.

Business developer at Transit Marill (2025-01 – Present)

• Managed key accounts and led prospecting campaigns, resulting in the onboarding of +20 new clients per year
• Negotiated with international clients and handled pricing and full responses to calls for tenders, successfully winning major tenders
• Developed and launched new maritime consolidation lines, with 2 containers per month from France and 4 consolidations per month from Dubai
• Expanded the client portfolio by identifying new markets and high-potential customers while ensuring long-term client retention
• Conducted preliminary studies for out-of-gauge projects (road surveys, technical feasibility, pricing) and supervised OOG logistics operations
• Coordinated all stakeholders to ensure safe and timely execution of complex project cargo movements
• Implemented operational tools and KPIs to improve performance and data-driven decision-making
• Crisis logistics management (Red Sea houthis, Strait of Hormuz) with rapid flow adaptation and operations continuity.

Maritime import freight agent at CEVA Logistics (2022-10 – 2024-10)

• Management of import bookings from order placement to post freight delivery (+40 shipments/month) - FCL & LCL
• Customer care relationship (French and English)
• Coordinate operations between customs, carriers, clients, agents...
• Administrative tasks: customs procedures, invoicing, dashboard update

Business developer and freight forwarder at Actitrans Overseas (2021-09 – 2022-09)

• Ocean freight quotations (exports, imports, OOG, MAAFI, LCL, FCL)
• Customer relationship, cold calling, follow up
• Development of the network of freight agents overseas (+700 in 1 year)
• Obtaining AEO and IATA certifications (creation of administrative files, implementation of more than 10 processes, audit management)

Master of Science in International Trade & Logistics – KEDGE Business School (2022-10 – 2024-10)

Professional Title in Transport, Logistics and International Trade Manager – KEDGE Business School (2022-10 – 2024-10)

Bachelor degree in International Trade on emerging markets – University Lyon III (2021-09 – 2022-09)

Two year undergraduate degree in Business, marketing and sales techniques – University Lyon I (2018-09 – 2020-09)