Customer succes manager/Service delivery manager
Enviá una oferta de trabajo directamente a este candidato
Profesional con más de 20 años de trayectoria en gestión de servicios y atención al cliente, enfocado en la excelencia operativa y la satisfacción del usuario.
Customer Support & Technical Consultancy
Pre-Sales & Business Development
Financial & Operational Optimization and improvement
Cross-Cultural Leadership & Team Management
Develop and achive KPI and OKR
SLA, Incident and problem management
Strategic Project Management (PMP, Agile, ScrumOps)
Técnico Electrónico en Telecomunicaciones – Instituto Huergo Argentina
Ingeniería Electrónica – Universidad Tecnológica Nacional Argentina
Service Delivery Manager Certification – Ericsson
Senior Support Engineer Certification – Ericsson
Scrum fundamental certified - SCRUMstudy
Scrum for Ops and DevOps fundamental certified - SCRUMstudy
Artificial Intelligence Machine learning at Edge certified - Impulse Academy
Diploma in Project Management PMP - UNA Nicaragua
Diploma in Project Management Agile (scrum, kanban, lean) - UBA Argentina
Cisco Certified Network Associate (CCNA) - UNA Nicaragua
