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Aidan Edkins

Aidan Edkins

An eager to learn 19 year old with professional customer service experience.

Talent
Port MacquarieMember since April 9, 2026
Outstanding customer service and relationship buildingClear verbal and written communication (face-to-face, phone, email)Problem-solving and conflict resolution in busy settingsAccurate transaction handling and record-keepingHigh attention to detail and quick adaptabilityTeam collaboration and positive team contributionFast learner of new systems and proceduresMultitasking
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Outstanding customer service and relationship buildingClear verbal and written communication (face-to-face, phone, email)Problem-solving and conflict resolution in busy settingsAccurate transaction handling and record-keepingHigh attention to detail and quick adaptability

About

Physically fit and highly motivated 19-year-old with proven experience in fast-paced hospitality and customer service environments. A quick learner who excels in both team collaboration and independent tasks, I thrive under pressure while maintaining exceptional attention to detail and delivering high-quality results. With additional hands-on experience in trade work and routine operations, I am personable, easy to talk to, and adapt seamlessly into any professional setting.

Reliable, approachable, and always ready to contribute positively to a dynamic team.

Experience

Oyster Farm Hand at Local Oyster Farm (2026-01 – 2026-02)

Demonstrated reliability and commitment by living on-site and completing daily tasks with precision and high attention to detail

  • Demonstrated reliability and commitment by living on-site and completing daily tasks with precision and high attention to detail
  • Adapted quickly to new routines while maintaining a positive attitude and strong team mindset in a demanding environment

Team Member / Waitstaff & Barista at The Point Cafe & Rydges Hotel Restaurant (2025-01 – 2026-12)

Delivered exceptional face-to-face customer service to a high volume of diverse customers in a fast-paced hospitality setting

  • Delivered exceptional face-to-face customer service to a high volume of diverse customers, resolving enquiries and concerns promptly and professionally
  • Processed cash and digital payments accurately while balancing tills daily with zero discrepancies
  • Collaborated closely with kitchen and front-of-house teams in a fast-paced setting, demonstrating strong multitasking and communication skills
  • Created positive customer experiences through friendly interactions and quick problem-solving

Casual Labourer at Various Contractors (2024-01 – 2026-12)

Worked on various construction and maintenance contracts including roofing, tiling, lawn maintenance and tree cutting

  • Consistently met tight deadlines while prioritising safety, quality, and attention to detail
  • Worked independently and collaboratively across teams, showing strong work ethic and adaptability

Customer Service Team Member at Hungry Jacks (2023-01 – 2024-12)

Provided fast, friendly service in a high-pressure, high-volume fast food environment

  • Provided fast, friendly service in a high-pressure, high-volume environment, handling customer enquiries and resolving issues on the spot
  • Maintained accuracy with cash and digital transactions while upholding store standards during peak periods
  • Worked effectively as part of a close-knit team, supporting colleagues and contributing to a positive work atmosphere

Education

Year 11 Certificate – Westport Secondary College (2024-12)

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