Julia
Customer Service & Client Support Specialist
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About
Customer-focused professional with 8+ years in hospitality and 3 years in disability support, experienced in fast-paced, high-pressure environments. Strong communication, empathy, and problem-solving skills, with the ability to manage competing priorities and support clients in sensitive situations. Tech-savvy with a design background and motivated to grow within a people-focused organisation.
Experience
2022- Current - Freelancing - Graphic design, marketing, customer success
2024-25 - Sunnyfield Disability Services - Disability & mental health support
2021-2022 - Lifewithout Barriers - Disability & mental health support
2020-2022 - The Cambridge Hotel - Bartender/Scanning staff
2019-2020 - Goros - Bartender/Karaoke Host
2016-2019 - Canada Bay Club - Supervisor/Bartender/Gaming
Education
TAFE NSW Tighes Hill
Graphic Design
2020-2022
