Wanda Rizki

High performing Retail Operations Leader with accelerated career progression within Kawan Lama Group (Selma) from Management Trainee to Senior Store Manager in four years. Proven track record in driving sales growth, executing operational excellence, strengthening customer experience, and leading multi-unit teams to deliver consistent top performance.

Multi-Store Manager - Kawan Lama Group (Selma)

(2026-01)

• Lead consolidated operations of 2 retail stores with 25 team members.
• Drive sales growth and productivity performance across both locations, achieving consistent monthly clean-sheet results in 2025 at Selma Plaza Kalibata with +30% year-on-year growth.
• Monitor and improve key sales matrix indicators including revenue growth and conversion performance.
• Increase sales per square meter through strategic merchandising and effective space utilization.
• Improve sales per employee productivity through structured manpower planning and leadership coaching.
• Ensure strong customer experience execution and operational excellence standards across stores.

Store Manager - Kawan Lama Group (Selma)

(2022-10 - 2025-12)

• Managed full-store operations with 15 team members, ensuring achievement of sales targets and operational standards.
• Led the Grand Opening of Selma's first New Store Concept in Indonesia at Selma Centre Point (2024).
• Achieved Top 5 Best Furnipro Store – National Level (2023).
• Ranked #1 Commercial Service Nationally (2023) and #1 Leasing Sales in Jabodetabek (2023).
• Strengthened operational efficiency, inventory control, and sales performance through structured monitoring and execution.

Management Trainee - Kawan Lama Group

(2022-02 - 2022-10)

• Completed structured leadership development program.
• Recognized as Best Management Trainee – Selma (2022) and promoted within the same year based on performance.

Bachelor of Sociology - Sociology - Universitas Airlangga (2017 - 2021)