Inbound Customer Service/Call Centre Agent
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After three decades of a career that allowed me the opportunity to work in the mental health field directly with individuals and their families, the pandemic and life changes have brought me a renewed set of circumstances to vary my career path. At this stage in my life I have had to learn to be adaptable, diligent and self-directed while assisting my past clients and customers. With strong administrative and communication skills I am confident that I am the newest member of your team that you seek.
Department of Social Services, Government of Saskatchewan
Regina, Saskatchewan
Department of Social Services, Government of Saskatchewan
Prince Albert, Saskatchewan
Be adaptable in interview of recipients as well as document any discrepancies visible during home visits. Complete verification reports and submit them to appropriate case worker for follow up.