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Aditi Malhotra

Aditi Malhotra

Customer Service

Talent
Burnaby, Metro Vancouver Regional DistrictMember since February 4, 2023
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About

Highly motivated Sales Associate. Improving sales experience and elevating company profile with the target market. Diplomatic in communication with customers to build long-term productive relationships. Open to learning new techniques and working as a team.

Skills include

  • Active listening 
  • Time management
  • Coordination 
  • Critical Thinking 
  •  Microsoft office

Experience

Sales Associate

Kwality Daily Needs (India)

Experience of 8 months 

  • Handle customer complaints or queries professionally maintaining good customer relationship and ensuring repeat customers.
  • Cleaned shelves, and restocked items before they ran out.
  • Removed expired items or those nearly expired from shelves. 
  • Compare merchandise invoice to items actually received to ensure that shipments are correct.
  • Greet guests and make them feel comfortable and help them about the information about the product. 
  • As a cashier for few months, take payment in exchange of items sold. Issue receipt and change to customers. Count money at the end and beginning of shift. 
  • Weigh items to determine the price. 
  • Process credit and check payments 
  • Arranged for customers’ purchases to be bagged
  • Comfortable picking up heavy items for customers pick up 

Education

Master’s Diploma (Year of completion 2008)

Pearl Academy of Fashion (India)

  • Diploma in Fashion Merchandising 
Graduation (Year of completion 2006)

University of Delhi (India)

BSc (Home Science)

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